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What is Comarch CRM for Telecoms?

Comarch CRM for Telecoms is an intuitive software solution specifically designed to empower customer service representatives in building distinctive and tailored relationships with their clients. This robust platform simplifies tasks for its users, ensuring that data is neatly organized for swift access. With this system, you can deliver customized products, enhance service quality, and swiftly address customer orders and inquiries. The ability to maintain a comprehensive, real-time, 360-degree view of customers allows for seamless interactions. Serving as a vital element of Comarch BSS, Comarch CRM streamlines essential processes in sales, marketing, and customer support. It is also pre-integrated with other Comarch BSS/OSS offerings, providing a cohesive experience. Featuring an easy-to-navigate graphical user interface, the system offers sophisticated tools that facilitate daily sales activities and back-office functions, adhering to the "one desk-full service" philosophy, ensuring that representatives can serve customers more effectively and efficiently. Additionally, this software not only improves operational efficiency but also enhances customer satisfaction by providing quick and tailored responses.

What is Azotel SIMPLer?

The WIB, commonly referred to as 'WISP in a Box', enables service providers to deliver subscription-based offerings to their customers. Typically, clients sign contracts for specific services and are billed on a regular schedule, such as every month or quarter. This innovative WIB framework empowers operators to develop a broad spectrum of connectivity options, including leased lines and high-quality dedicated bandwidth. As a result, it is exceptionally tailored to serve various markets, including corporate, enterprise, residential, and small to medium-sized businesses. Utilizing the Hosted or Software as a Service (SaaS) model, operators can leverage the full suite of SIMPLer features without the hassle of managing server installations or upkeep. Additionally, all information is securely stored within this framework, complete with essential backup measures already in place. This functionality makes it an incredibly effective solution for many operators, especially those who are just entering the market, allowing them to concentrate on their primary business objectives. Furthermore, the WIB's inherent scalability guarantees that as businesses expand, their connectivity solutions can seamlessly adjust to accommodate growing requirements. This flexibility is particularly advantageous in a rapidly evolving digital landscape.

Media

Media

Integrations Supported

Alumio

Integrations Supported

Alumio

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Comarch

Date Founded

1993

Company Location

Poland

Company Website

www.comarch.com/telecommunications/bss-solutions/crm-for-telecoms/

Company Facts

Organization Name

Azotel

Date Founded

2005

Company Website

www.azotel.com/simpler-platform/

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

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