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Ratings and Reviews 0 Ratings
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What is Comarch ECM?
Comarch Data Exchange & Document Management comprises a suite of applications that have been primarily designed for cloud environments. For Comarch, the cloud represents more than just a passing phase; it is a fundamental aspect of our IT solutions. Our cloud offerings are specifically crafted to align with the unique needs of businesses. With over 17 years of industry experience, we understand that flexibility and mobility are essential demands in today's digital landscape. Every organization relies heavily on data and the tools necessary to share crucial information with partners, including suppliers, customers, and logistics providers. Comarch provides groundbreaking cloud-based solutions that not only streamline this communication but also improve document management and automate various sales and business processes throughout the supply chain. By leveraging our innovative products, companies can enhance their operational efficiency and responsiveness in a competitive market.
What is Comarch CRM for Telecoms?
Comarch CRM for Telecoms is an intuitive software solution specifically designed to empower customer service representatives in building distinctive and tailored relationships with their clients. This robust platform simplifies tasks for its users, ensuring that data is neatly organized for swift access. With this system, you can deliver customized products, enhance service quality, and swiftly address customer orders and inquiries. The ability to maintain a comprehensive, real-time, 360-degree view of customers allows for seamless interactions. Serving as a vital element of Comarch BSS, Comarch CRM streamlines essential processes in sales, marketing, and customer support. It is also pre-integrated with other Comarch BSS/OSS offerings, providing a cohesive experience. Featuring an easy-to-navigate graphical user interface, the system offers sophisticated tools that facilitate daily sales activities and back-office functions, adhering to the "one desk-full service" philosophy, ensuring that representatives can serve customers more effectively and efficiently. Additionally, this software not only improves operational efficiency but also enhances customer satisfaction by providing quick and tailored responses.
Integrations Supported
Alumio
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Comarch
Date Founded
1993
Company Location
Poland
Company Website
www.comarch.com/trade-and-services/data-management/
Company Facts
Organization Name
Comarch
Date Founded
1993
Company Location
Poland
Company Website
www.comarch.com/telecommunications/bss-solutions/crm-for-telecoms/
Categories and Features
Contract Management
Buy Side (Suppliers)
Completion Tracking
Compliance Tracking
Contract Lifecycle Management
Electronic Signature
Full Text Search
Government Contracts
Pre-built Templates
Sell Side (Customers)
Specialty Contracts
Version Control
Workflow Management
Document Management
Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control