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Ratings and Reviews 37 Ratings
What is CommPeak?
CommPeak enables contact centers to optimize inbound and outbound communication with cloud-based platforms that boost productivity, strengthen customer engagement, and drive sustainable business growth at scale.
CommPeak’s range of products and services cover every stage of communication. Increase outreach with predictive dialing and omnichannel messaging, or manage business calling with Cloud PBX, an internet-based phone system. Use HLR LookUp to identify and connect with active numbers, reach global markets with A–Z VoIP termination, and purchase DID numbers to maintain a local presence.
With over 100 CRM integrations CommPeak works with the systems you already use. CommPeak’s products provide real-time performance monitoring, for increased operational visibility and control. Backed by AI-insights, a tier-1 provider network, and 24/7 live support, CommPeak’s robust infrastructure helps businesses cut costs, streamlines workflows, and supports business growth.
What is Comgem?
Our all-in-one cloud-based platform for managing content, B2B eCommerce, and back-office operations provides a powerful toolkit that you can access from anywhere, anytime. Simplify your sales strategies for business clients with a scalable eCommerce solution designed to evolve with your company. By utilizing a single login, you can manage your entire operation, gaining valuable insights into sales order management, which in turn improves customer satisfaction and ensures prompt deliveries. Design custom web pages that convey your message effectively at critical moments, using an intuitive drag-and-drop content management interface. Launch engaging email marketing campaigns that are simple to create, distribute, and monitor, thereby enhancing brand visibility and increasing sales. Comm serves as your comprehensive hub, allowing you to handle everything from order management to cash flow, marketing initiatives, inventory oversight, and fulfillment services. This integrated platform ensures clarity throughout your order-to-cash process while offering the flexibility to operate remotely thanks to its cloud-based back-office features. With Comm, you can concentrate on expanding your enterprise while proficiently overseeing every aspect of it. As a result, your business can thrive in a competitive landscape while maintaining operational efficiency.
What is Advantage?
Advantage is an advanced subscription management platform that provides you with the ability to order products and services with complete flexibility. This level of adaptability enables you to operate your business in a manner that suits your specific needs and objectives. To stay competitive in a landscape where consumers are increasingly leaning towards subscription and membership models, it is essential to have a responsive order-to-cash solution. By utilizing such a system, you can ensure your business remains agile and meets the evolving demands of the market.
Integrations Supported
Salesforce
Adobe Analytics
Affilae
Authorize.Net
Dixa
FYNXT
Facebook
Google Analytics
HubSpot CRM
LiveAgent
Integrations Supported
Salesforce
Adobe Analytics
Affilae
Authorize.Net
Dixa
FYNXT
Facebook
Google Analytics
HubSpot CRM
LiveAgent
Integrations Supported
Salesforce
Adobe Analytics
Affilae
Authorize.Net
Dixa
FYNXT
Facebook
Google Analytics
HubSpot CRM
LiveAgent
API Availability
Has API
API Availability
Has API
API Availability
Has API
Pricing Information
$75 per month
Free Trial Offered?
Free Version
Pricing Information
$250.00/month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
CommPeak
Date Founded
2012
Company Location
Hong Kong
Company Website
www.commpeak.com
Company Facts
Organization Name
Comgem
Date Founded
2004
Company Location
United Kingdom
Company Website
www.comgem.com
Company Facts
Organization Name
AdvantageCS
Date Founded
1979
Company Location
United States
Company Website
www.advantagecs.com
Categories and Features
Auto Dialer
Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Cloud PBX
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing
Predictive Dialer
Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
Categories and Features
eCommerce
CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates
Categories and Features
Membership Management
Application Management
Automatic Renewals
Committee Management
Dues Management
Email Marketing
Event Management
Member Directory
Member Portal
Member Types
Membership Database
Nonprofit Membership
Payment Processing
Website Management
Publishing and Subscriptions
Advertising Management
Books
Campaign Management
Catalogs
Circulation Management
Content Management
Layout & Design
Magazines
Newsletters
Newspapers
Subscription Management
Cancellation Management
Discount / Coupon Management
Dunning Management
Enrollment Management
Product Catalog
Recurring Billing
Revenue Recognition
Revenue Recovery Tools
Self Service Portal
Subscription Plan Management
Tax Management
Trial Management
Usage Tracking/Analytics