What is CommPeak?
CommPeak enables contact centers to optimize inbound and outbound communication with cloud-based platforms that boost productivity, strengthen customer engagement, and drive sustainable business growth at scale.
CommPeak’s range of products and services cover every stage of communication. Increase outreach with predictive dialing and omnichannel messaging, or manage business calling with Cloud PBX, an internet-based phone system. Use HLR LookUp to identify and connect with active numbers, reach global markets with A–Z VoIP termination, and purchase DID numbers to maintain a local presence.
With over 100 CRM integrations CommPeak works with the systems you already use. CommPeak’s products provide real-time performance monitoring, for increased operational visibility and control. Backed by AI-insights, a tier-1 provider network, and 24/7 live support, CommPeak’s robust infrastructure helps businesses cut costs, streamlines workflows, and supports business growth.
Pricing
Price Starts At:
$75 per month
Free Trial Offered?:
Yes
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RCS messaging with rich media via API and no-code tools
Voice
SIP trunking, VoIP, inbound and outbound calling
Numbers & Identity
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Branded Caller ID (BCID)
Data & Lookup
CNAM (caller ID) data
Carrier and line-type identification (wireline vs. wireless)
Federal DNC status checks
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Screenshots and Video
Company Facts
Company Name:
CommPeak
Date Founded:
2012
Company Location:
Hong Kong
Company Website:
www.commpeak.com
Product Details
Deployment
SaaS
Training Options
Documentation Hub
Online Training
Support
Standard Support
24 Hour Support
Web-Based Support
Product Details
Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English
CommPeak Categories and Features
SMS Marketing Software
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
Predictive Dialer Software
Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management
Cloud PBX Provider
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing
Business VoIP Provider
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Auto Dialer Software
Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys