What is CommPeak?

CommPeak enables contact centers to optimize inbound and outbound communication with cloud-based platforms that boost productivity, strengthen customer engagement, and drive sustainable business growth at scale.

CommPeak’s range of products and services cover every stage of communication. Increase outreach with predictive dialing and omnichannel messaging, or manage business calling with Cloud PBX, an internet-based phone system. Use HLR LookUp to identify and connect with active numbers, reach global markets with A–Z VoIP termination, and purchase DID numbers to maintain a local presence.

With over 100 CRM integrations CommPeak works with the systems you already use. CommPeak’s products provide real-time performance monitoring, for increased operational visibility and control. Backed by AI-insights, a tier-1 provider network, and 24/7 live support, CommPeak’s robust infrastructure helps businesses cut costs, streamlines workflows, and supports business growth.

Pricing

Price Starts At:
$75 per month
Free Trial Offered?:
Yes

Integrations

Offers API?:
Yes, CommPeak provides an API

Screenshots and Video

Company Facts

Company Name:
CommPeak
Date Founded:
2012
Company Location:
Hong Kong
Company Website:
www.commpeak.com
Edit This Page

Product Details

Deployment
SaaS
Training Options
Documentation Hub
Online Training
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

CommPeak Categories and Features

SMS Marketing Software

2-Way Messaging
Contact Management
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Reporting/Analytics
Scheduled Messaging
Shortcodes

Predictive Dialer Software

Call Monitoring
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID

Cloud PBX Provider

Call Routing
IVR / Voice Recognition
SIP Trunking
Virtual Extensions

Business VoIP Provider

Encryption
IVR / Voice Recognition
SIP Trunking
Unified Communications
Voice Quality Enhancement

Business Phone Systems

Call Logging
Call Monitoring
Call Routing
IVR / Voice Recognition
Virtual Call Center

Auto Dialer Software

Call Reporting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer