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What is CommTRACK CLM?

The Crosscode CLM Platform tailored for car dealerships acts as an all-encompassing information system that facilitates timely and relevant customer interactions, allowing dealers to effectively reach out through multiple channels, including phone calls, SMS, email, and mobile apps. This innovative capability enables dealers to connect meaningfully with their clientele, cultivating vital customer loyalty that boosts Repeat, Recurring, and Referral business—a strategy essential for achieving sustainable and long-lasting growth in the industry. By ensuring that every incoming call is answered, this platform eliminates missed calls, thereby unlocking maximum business potential. Furthermore, it simplifies a range of processes such as identifying customers, sending notifications, conducting follow-ups, scheduling appointments, processing premium payments, managing logins, dispatching policies, and gathering feedback. In addition, with this system in effect, dealerships can effectively oversee service appointments and provide timely reminders for vehicle maintenance, which significantly enhances customer satisfaction and engagement. Ultimately, the platform's comprehensive features position dealerships to thrive in a competitive market by prioritizing customer needs and streamlining their operational workflow.

What is BusinessBackbone?

Dewsoft Business Backbone functions as a holistic Enterprise Resource Planning (ERP) system aimed at equipping organizational leaders with the ability to make prompt and educated decisions. This cutting-edge solution delivers essential information exactly when it is required, addressing the common obstacles related to data accessibility. With Dewsoft Business Backbone, companies can transform challenges into attainable results. The application caters to numerous aspects of business operations and is versatile enough for corporate entities with various subsidiaries, as well as for medium and smaller enterprises. Its Modular Management System (MMS) provides the essential adaptability needed to support operations of any size, ranging from startups to large corporations. Moreover, Dewsoft Business Backbone proficiently oversees multiple processes within the beverage sector, including production, inventory management, distribution, and the logistics involved in delivering products throughout the supply chain. By seamlessly integrating these components, it guarantees that businesses can function more effectively and adapt to market demands with enhanced responsiveness while fostering a culture of continuous improvement.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Crosscode Technologies

Date Founded

2012

Company Location

India

Company Website

www.crosscode.in/auto_soln.html

Company Facts

Organization Name

Dewsoft Solutions

Date Founded

2005

Company Location

India

Company Website

www.dewsoftindia.com/dewsoft/busin_back.htm

Categories and Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Categories and Features

ERP

Accounting Integration
Accounting Management
CRM
Dashboard
Distribution Management
Enterprise Asset Management
Financial Management
HR Management
Inventory Management
Order Management
Project Management
Purchase Order Management
Purchasing
Reporting/Analytics
Sales Management
Supply Chain Management
Warehouse Management

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