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What is CommentDefender?

CommentDefender is a digital tool that manages comments for Facebook Pages and associated Instagram business profiles. It assesses incoming remarks on posts and advertisements according to tailored rules established for individual accounts, effectively hiding any comments that breach these standards from public view. The platform's filtering capabilities allow users to block various elements such as links, email addresses, phone numbers, specific keywords, mentions, hashtags, and emojis. While it can handle comments featuring images or GIFs on Facebook, it currently does not support image comments on Instagram. Users have the option to whitelist specific accounts, duplicate rule configurations across multiple Pages, assign team roles with limited access to certain Pages, and review an activity log that explains the reasoning behind each moderation decision. Moreover, hidden comments can be restored if necessary. This service is particularly beneficial for advertisers, brands, agencies, and social media teams who need to manage comment interactions effectively. Subscription options are based on comment volume but provide unlimited access to Pages, team members, and filters, regardless of the selected plan. Additionally, there are AI-powered filters for profanity and negative content that can be customized, although these features are not yet activated. In summary, CommentDefender is an all-encompassing solution aimed at fostering a positive online community while ensuring effective comment management. For organizations looking to enhance their social media interactions, this tool offers a robust framework for moderation and engagement.

What is Adview?

Hootsuite provides a wide range of solutions designed specifically for professionals in social media management. Users can monitor new comments on their ads and boosted posts while actively engaging with audiences by replying to comments on both Instagram and Facebook. By evaluating interactions on these platforms, you can identify which advertisements yield the best results. The ability to track comments from a centralized feed for both Facebook and Instagram ensures more efficient management. Users can oversee advertising campaigns from multiple Facebook Ad Accounts within this consolidated view, with filtering options available based on account, ad status, and whether comments have been read. Supporting up to three Facebook Ad accounts, Hootsuite accommodates a variety of needs by enabling management for Facebook and Instagram ads and allowing up to 100 active ads per account. Furthermore, Synaptive develops tools to make social media management easier. As a valued Hootsuite Partner, we proudly present a collection of more than 30 applications, which have collectively achieved over 800,000 installations. With Adview, tracking ad comments across your preferred social media channels is seamless, and replying to comments is simplified through the use of pre-saved templates. This approach not only enhances user engagement but also fosters a stronger connection with your audience, ultimately leading to increased brand loyalty and customer satisfaction.

Media

No images available

Media

Integrations Supported

Facebook
Instagram

Integrations Supported

Facebook
Instagram
Acquia DAM (Widen)
BigCommerce
Bynder
Dailymotion
Eventbrite
Facebook Ads
Flickr
Google Drive
Hootsuite
Instagram Ads
Pocket
ReviewTrackers
Shopify
SurveyMonkey
Vimeo
WooCommerce
YouTube
oneclick

API Availability

API Availability

Pricing Information

$9/month
Plans start at $9 per month for 1,000 comments. All plans include unlimited pages, team members and filters. A 14-day trial is available without a credit card.
Free Trial Offered?

Pricing Information

$7 per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

CommentDefender

Company Location

Thailand

Company Website

www.commentdefender.com/

Company Facts

Organization Name

Synaptive

Date Founded

1999

Company Location

United States

Company Website

www.synaptive.com/facebook-instagram-adview

Categories and Features

Content Moderation

Not specified

Categories and Features

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