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What is Community Phone?

Transforming communication within your organization, our service integrates your business phone number seamlessly with the devices of your employees. Featuring a host of impressive functionalities, callers can easily navigate through a professional voice-guided dial menu, allowing them to make purchases, access MP3s, or connect with specific team members effortlessly. You can make and receive calls using your number across multiple devices without callers realizing that there are different lines involved. Employees enjoy the advantages of concealed in-house menus, the ability to transfer calls, and the convenience of sending voicemails straight to their email, all via a user-friendly dialpad. Best of all, implementing these innovative business capabilities requires no extra software or hardware, ensuring a straightforward transition. Your dialpad becomes a dynamic resource, making it simple to transfer either your business or personal number with just a single touch. Select from a variety of modern voice features designed specifically for your business or personal line, and we will manage the activation on your existing phone with minimal effort required from you. Our dedication lies in adapting your number to meet your changing requirements whenever you need it, ensuring that your communication remains efficient and effective. This flexible approach not only streamlines operations but also enhances overall productivity within your team.

What is Apex PBX?

Apex PBX is recognized as a leading cloud-based phone solution that not only reduces expenses but also includes all the features vital for effective business communication. The telephony suite from Apex PBX efficiently manages both incoming and outgoing calls, providing detailed oversight and flexibility to meet the unique demands of your organization. Moreover, it offers a diverse range of comprehensive reports that simplify the evaluation of your communication methods. Users have the ability to record calls on demand and can opt to either download or receive audio files via email, adding convenience to their workflow. With its intuitive mobile application, the process of making and receiving calls, along with utilizing advanced call features, becomes an effortless task. The platform also enables the creation of conference rooms that can host an unlimited number of participants, enhancing collaborative efforts. Extensions may be controlled with ease, call groups can be formed, and call statistics can be reviewed through a user-friendly online portal. In addition, you have the option to configure call groups and voicemails to engage during designated times throughout the week, promoting effective communication management. Each user can personalize their voicemail, and the ability to retrieve messages online, on personal devices, or via email ensures that important communications are accessible at all times. This comprehensive system ultimately empowers businesses to optimize their communication strategies while enhancing overall productivity.

Media

Media

Integrations Supported

CogniAgent
EcholoN

Integrations Supported

CogniAgent
EcholoN

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Community Phone

Date Founded

2018

Company Location

United States

Company Website

www.communityphone.org/business

Company Facts

Organization Name

Apex PBX

Company Location

United Kingdom

Company Website

apexpbx.com

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

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