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What is Concierge by Mad Mobile?

Discover the premier mobile point of sale solution designed for retail environments. With Concierge, an innovative mPOS system, you can revolutionize your retail operations by enhancing customer satisfaction and streamlining workflows. Delight your customers through tailored clienteling and the convenience of endless aisle options. Empower your sales associates with a holistic view of each client, equipping them with resources to build strong relationships and improve sales outcomes. The endless aisle feature enables seamless omnichannel inventory access, allowing for the capture of additional sales opportunities. Equip your team with mobile virtual selling tools to unlock their full selling potential. Leverage communication methods such as text, email, and chat to create personalized shopping experiences and drive online sales. Integrate vital product features directly into the mobile POS to aid in effective sales closures. Moreover, optimize order management and fulfillment processes for your associates, whether they are handling BOPIS (buy online, pick up in-store), curbside pickup, or home delivery, to ensure a seamless and satisfying shopping experience for every customer. With these robust capabilities, Concierge not only enhances the retail experience but also strategically positions your business for thriving success in a rapidly evolving marketplace. Embrace the future of retail with Concierge and watch your sales soar.

What is ALPHA?

ALPHA serves as an all-encompassing clienteling platform that revolutionizes the retail experience by offering personalized services such as direct messaging, client preference tracking, appointment scheduling, and support for remote sales. This suite includes features like handling client requests, a comprehensive client database integrated with CRM systems, detailed client profiles, as well as insightful analytics and reporting tools. By facilitating client registration through QR codes or text messages, it empowers sales associates to effectively handle client relationships and boost their sales results. ALPHA is designed for easy integration with existing systems, streamlining setup processes, and prioritizing client satisfaction while promoting sales enhancement. Additionally, it aims to simplify the often cumbersome nature of digital tools, highlighting the significance of personal interactions and human connections in transforming luxury shopping experiences. In its pursuit of a more dynamic and fulfilling atmosphere, ALPHA ultimately strives to enrich the interaction between clients and sales associates, fostering a community rooted in engagement and understanding. This innovative approach not only caters to the needs of clients but also elevates the role of sales associates, making them more integral to the shopping journey.

Media

Media

Integrations Supported

Salesforce
Aptos Retail Cloud
IBM Cloud
Oracle Cloud Infrastructure
SAP Cloud Platform
VisualTouch

Integrations Supported

Salesforce
Klaviyo
Microsoft Entra
PARTEOR Business Suite
Shopify
Strategy ONE
Temera Stylewhere

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Free
Free Version

Supported Platforms

SaaS
iPhone
iPad

Supported Platforms

iPhone
iPad
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Mad Mobile

Date Founded

2010

Company Location

United States

Company Website

www.madmobile.com

Company Facts

Organization Name

MeetAlpha

Date Founded

2021

Company Location

United States

Company Website

www.meetalpha.it/

Categories and Features

Clienteling

Not specified

Point of Sale

Not specified

Retail Management

Not specified

Retail POS Systems

Not specified

Virtual Shopping

Not specified

Categories and Features

Clienteling

Not specified

Popular Alternatives

Popular Alternatives