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Ratings and Reviews 0 Ratings
Alternatives to Consider
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RingCentral RingEXRingCentral RingEX is a robust cloud-based telephony solution designed to enhance your company's communication efficiency. With enterprise-level communication functionalities like voice, fax, and text, along with the flexibility of BYOD (bring your own device), it enables you to operate from virtually anywhere. The platform's essential features encompass automatic call recording, conferencing capabilities, and unlimited local and long-distance calls. Additionally, RingCentral RingEX offers personalization options, allowing you to tailor call management settings such as call forwarding, message alerts, and notifications for missed calls to fit your specific requirements. This adaptability makes it a versatile choice for a wide range of business environments.
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CallTrackingMetricsCallTrackingMetrics stands out as the sole SaaS platform that integrates call tracking and conversion intelligence to enhance contact center automation, leading to a more tailored experience for customers. Discover which marketing initiatives are driving leads or conversions, and leverage that information to create automated call flows that enhance your contact center operations. With our comprehensive suite of phone, text, online, and live chat tools, you can achieve seamless communication across your entire organization. More than 100,000 users around the globe rely on CallTrackingMetrics to streamline communications for their sales, marketing, and service teams, ensuring efficiency and effectiveness in their outreach efforts. Our call tracking capabilities include dependable dynamic number insertion (DNI) for precise session-level attribution, as well as local and toll-free tracking numbers, which offer omnichannel attribution across calls, texts, and form submissions. Additionally, our contact center solutions feature a user-friendly browser-based softphone, along with intelligent routing options to optimize call management. Embracing these advanced features can significantly elevate your organization's customer interaction strategy.
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FlexwhereOrganizations focused on flexibility can benefit from the Flexwhere Workplace and Meeting Room Booking System for effective management of their office spaces and meeting rooms. Developed by Dutchview, this software caters to employees who do not have dedicated workstations. Flexwhere enables users to easily check the availability of meeting rooms and flexible workspaces, as well as the location of their colleagues. Accessing this information is convenient through various devices, including desktops, laptops, and screens. Additionally, the mobile app ensures that users can connect via smartphones or tablets. As the trend of flexible workplaces gains momentum, it opens up a range of opportunities while also prompting inquiries such as, "How do I locate an available workspace?", "Where can I find my colleague?", and "Is there a meeting room available on this floor?" The Flexwhere Meeting Room Booking System effectively addresses these queries, making it an excellent tool to facilitate the shift towards a more adaptable working environment. This adaptability is essential for enhancing collaboration and productivity in contemporary work settings.
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TollFreeForwardingIn just one minute, you can set up your international phone number, with options available for over 120 countries and 1,000 cities. This service allows you to redirect your calls to any global number seamlessly. With advanced scheduling features, you can manage call routing based on your business hours and preferences, directing calls to your main office during operational times and to voicemail when closed. You also have immediate access to comprehensive data regarding calls made to your TollFreeForwarding number, which can assist in analyzing customer call behavior for better outbound sales and follow-up strategies. Additionally, you can record your calls, whether in full or in segments, for easy tracking and review. These recordings are stored in call detail records, which can be accessed, downloaded, or played back whenever necessary for reference. By leveraging this functionality, you can enhance your communication efficiency and better serve your clientele.
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MoneypennyMoneypenny delivers exceptional, 24/7 customer service through live answering, chat support, and omnichannel solutions. Businesses can customize their plans, selecting from features like call forwarding, scripted responses, appointment scheduling, and order processing. The platform also integrates the cutting-edge AI Receptionist, a fully automated service that provides personalized, conversational responses based on deep insights and verbal cues. When necessary, calls are seamlessly transferred to expert human receptionists for more complex inquiries. With AI-driven automation and human support, Moneypenny ensures efficient, personalized service that enhances customer experience while lowering operational costs.
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RobinRobin’s workplace solution is designed for hybrid work environments and features dedicated tools for managing visitors, reserving meeting rooms, and booking desks flexibly. It offers an efficient experience for visitors, provides actionable insights into capacity trends, delivers statistics by team, tracks meeting room usage, and includes comprehensive reporting for detailed analytics. With all these capabilities, users can effectively oversee their workspace, assist individuals in locating colleagues and conference rooms, and ensure a warm reception for guests in the office. Furthermore, the platform's user-friendly interface enhances overall productivity and collaboration among teams.
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CallToolsRevolutionize your contact center operations with CallTools, a cutting-edge cloud-based solution that seamlessly integrates both inbound and outbound dialing to maximize productivity. Boost agent efficiency while building stronger connections with customers through powerful features such as predictive dialing, call recording, and coordinated multi-channel campaigns via email and SMS. Obtain a comprehensive view of team performance with in-depth analytics and real-time reporting capabilities. With adaptable integrations, efficient queue management, and personalized IVR settings, CallTools streamlines processes and enhances call results. Improve your connection rates by utilizing sophisticated data targeting and dynamic caller ID technologies. Designed for simplicity, CallTools equips teams to tackle even the most challenging tasks effortlessly, ensuring a smoother workflow across the board. This innovative platform not only enhances operational efficiency but also fosters a more responsive and customer-centric approach in your contact center.
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CallShaperAn All-In-One Call Center Solution CallShaper’s cloud-driven software for call centers offers a straightforward approach to call management. Inbound and outbound call center managers benefit from CallShaper's dynamic, user-friendly, and adaptable platform for optimizing their operations. The platform is tailored to help call centers lower expenses and enhance return on investment. CallShaper collaborates with businesses to boost contact rates, monitor agent performance, manage leads and sales workflows, and optimize outreach efforts. Managers can easily route calls to different parties using the intuitive drag-and-drop interactive Voice Response (IVR) editor, which considers agent availability, type, and timing. CallShaper also enables call centers to examine databases to identify leads, whether landline or mobile, as well as manage Do Not Call list entries and track call abandonment rates, aiding customers in adhering to Telephone Consumer Protection Act (TCPA) regulations. Supervisors have the capability to upload leads in bulk, while agents can rely on call scripts to effectively address and resolve customer inquiries. Furthermore, with predictive and preview dialing features, marketing agents can streamline their call processes and gain insights into lead information prior to engaging with clients, thus enhancing overall productivity and efficiency.
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Cvent Event ManagementCvent provides a comprehensive event platform designed for all types of gatherings, enhancing the ease of managing each phase of the event lifecycle while offering valuable data and insights to optimize outcomes. No matter if your event is in-person, virtual, or a hybrid of both, our unified platform equips you with the necessary tools to identify suppliers, engage with participants, enhance sponsor benefits, and collect crucial event metrics. Are you still relying on manual methods to organize and execute successful events? Say goodbye to inefficiencies and embrace Cvent, where you can automate tasks and streamline the planning process, allowing you to concentrate on what truly matters—your attendees’ experience. Cvent’s solutions encompass a wide range of needs, including Event Management, Event Check-In, Conference Management, Webinar Platform, Registration Software, Event Marketing Platform, and Trade Show Management, among others, ensuring that every aspect of your event is covered efficiently. In this way, you can elevate your events to new heights while spending less time on administrative tasks.
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Phone.comCommunication channels like voice, text, video, fax, and conferencing are essential in today's business landscape. Phone.com provides a contemporary, adaptable solution that caters to the needs of mobile entrepreneurs and expanding companies alike. With its comprehensive suite of advanced business phone functionalities, Phone.com empowers your evolving business to engage with customers in a professional and efficient manner. Enhanced call handling capabilities help to elevate your brand's reputation, while mobility features ensure that you maintain connectivity with clients, coworkers, and partners at any time and from any location. This versatility is crucial for thriving in a fast-paced business environment.
What is ConferenceCaller.com?
Conference Caller is an advanced platform designed for seamless telephone conference calls, enabling users to initiate both local and international calls from nearly any location worldwide. By leveraging its audio conference calling capabilities, users can expect to reduce their overall conference call costs by as much as 90% when compared to alternative service providers. Consequently, an increasing number of enterprises globally are significantly lowering their international calling expenses by opting for our audio conferencing solutions. Experience outstanding call quality on secure conference lines, as Conference Caller presents the most competitive rates in over 40 countries without requiring bulk purchase commitments. Our pricing is more favorable than that of Skype, global VOIP services, and several other conference call providers. Moreover, you will have extensive control over your conference calls, featuring options such as group call configurations stored in your phonebook, in-call touch-tone commands, and online meeting management, all included in your Small Business account with Conference Caller. This ensures that managing your communications is not only straightforward but also highly efficient, making it a valuable asset for any organization. With Conference Caller, you can enhance your collaborative efforts and streamline your communication processes like never before.
What is 8x8 Express?
Discover an all-inclusive business phone service for just $12 each month, where your journey to success starts as soon as a customer contacts you. With 8x8 Express, you can impress your clientele through a streamlined business phone system that can be established in just minutes, offering voice calls, video conferencing, text messaging, and chat features that meet all of your communication needs without breaking the bank. Unlock the same sophisticated communication tools that large corporations depend on, whether you're setting up a new business line or porting your current number. Interact with clients and colleagues through crystal-clear audio and video conferencing, along with robust team messaging options. Enjoy unlimited calling across the U.S. and Canada, complete with features like call forwarding and hold music, ensuring you never miss a crucial conversation. Experience high-definition voice and video calls, along with business SMS capabilities, allowing for both individual and group discussions. Upon activating your account, Express is instantly ready for action, enabling you to add users and modify settings effortlessly. This solution caters especially well to home-based businesses and small enterprises operating from a single location, delivering a smooth and professional communication experience. Take advantage of this chance to enhance your business communications in a cost-effective manner, and set the foundation for future growth and connection.
Integrations Supported
8x8 Video Meetings
Gmail
Google Calendar
Google Workspace
Microsoft 365
Microsoft Outlook
Integrations Supported
8x8 Video Meetings
Gmail
Google Calendar
Google Workspace
Microsoft 365
Microsoft Outlook
API Availability
Has API
API Availability
Has API
Pricing Information
$1.9 per minute
Free Trial Offered?
Free Version
Pricing Information
$12 per user per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
ConferenceCaller.com
Date Founded
1999
Company Location
United States
Company Website
www.conferencecaller.com/smb-audio-conference-calls.asp
Company Facts
Organization Name
8x8
Date Founded
1987
Company Location
United States
Company Website
www.8x8.com/express
Categories and Features
Categories and Features
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Cloud PBX
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing