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What is Confirmit?

As a premier global visual insights engine, we enable you to transform data into valuable insights and engaging stories that motivate action. Created by specialists in Customer Voice, Market Research, and Employee Voice, Confirmit provides a self-service platform that allows you to leverage powerful insights and craft narratives that encourage proactive responses. Our continuously active visual insights engine is designed to assist skilled insight professionals in quickly uncovering vital and insightful information, driving action, and achieving a competitive edge in the market. Elevate your customer experience initiatives with our all-inclusive end-to-end solution, which integrates data and converts insights into visual narratives that stimulate action! Our offerings are crafted to be as flexible as our technology, assisting you in overcoming challenges, discovering remarkable insights, and initiating actions that invigorate your business. We see ourselves not just as a service provider but as a collaborative partner, working hand-in-hand with your team to unlock the full potential of our cutting-edge solutions. Together, we will discover new avenues for growth and long-term success while fostering a culture of continuous improvement and innovation.

What is Affiniv?

Affiniv is a platform dedicated to improving customer experiences by allowing businesses to collect key metrics like NPS, CSAT, and overall feedback, while harnessing AI technology to analyze this information and generate valuable insights for growth. Our solution empowers users to effortlessly create surveys and distribute them through multiple channels, such as Email, WhatsApp, and Web-Embed, and then assess the feedback using our sophisticated AI-powered dashboard. Organizations utilize these insights to improve their existing products, innovate new ideas, and turn disgruntled customers into enthusiastic supporters. What sets Affiniv apart is its cost-effectiveness, intuitive design, and tailored onboarding assistance. As a self-funded SaaS company, we are committed to delivering an exceptional product that focuses on enhancing the customer experience for our diverse global clientele, ensuring every interaction is a step towards their success. Moreover, we strive to foster enduring relationships between brands and their customers, creating a positive cycle of engagement and loyalty.

Media

Media

No images available

Integrations Supported

BlueVenn
Contentsquare
Desktop.com
Echoes
One Model

Integrations Supported

HubSpot CRM
HubSpot Customer Platform
Salesforce
Shopify
Zendesk

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$99
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Confirmit

Date Founded

1996

Company Location

Norway

Company Website

www.confirmit.com

Company Facts

Organization Name

Affiniv

Date Founded

2021

Company Location

United States

Company Website

affiniv.com

Categories and Features

Customer Experience

Action Management
Analytics
Multi-Channel Collection
Survey Management
Text Analysis

Customer Satisfaction

Analytics
Survey Management

Employee Survey

Not specified

Market Research

Panel Management
Paper-Based
Phone-Based
Survey Management

Survey

Data Analysis Tools
Email Marketing
Mobile Survey
Paper Survey
Supports Audio / Images / Video

Categories and Features

Customer Experience

Not specified

Employee Survey

Not specified

NPS

Not specified

Survey

Not specified

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