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What is Conformal Group?

Our artificial intelligence transcends simple content scanning by deeply understanding contextual nuances. Tailored for the needs of large enterprises, our platform adeptly manages millions of interactions daily, providing exceptional speed and precision while meeting the specific demands of a variety of industries. Seamlessly moderate text, images, and videos through a single, powerful API, ensuring comprehensive safety measures across all types of content. With support for more than 35 languages and a nuanced understanding of cultural contexts, it guarantees effective moderation for diverse global communities. Our AI stands out by grasping subtle nuances in conversations and the complex dynamics within various groups, going beyond mere keyword detection to deliver accurate, context-sensitive moderation. You can easily implement our solution using our flexible API and an extensive software development kit. Furthermore, you can opt for cloud, on-premise, or edge deployment tailored to your security requirements. Utilize moderation data to extract actionable insights that enable you to monitor trends, identify potential risks, and strengthen your safety strategies through an advanced analytics dashboard. This functionality not only helps preserve content integrity but also empowers organizations to cultivate safer online spaces, fostering trust and engagement within their communities. Ultimately, the combination of advanced technology and strategic insights positions our platform as a leader in digital content moderation.

What is Conectys?

Conectys distinguishes itself as a leading global business process outsourcing (BPO) provider, delivering specialized and award-winning solutions aimed at reducing costs while expediting market entry for its clients. The firm integrates proficient multilingual teams with proven methodologies and cutting-edge technologies to offer exceptional User Generated Content (UGC) moderation and Customer Experience (CX) services, which encompass call center support, technical assistance, and virtual assistant services in over 35 languages, available 24/7. Central to its operations is ConectysOS, the organization’s proprietary Contact Center Software as a Service (SaaS) platform, which has gained recognition as a finalist for the Automation Project of the Year. This platform offers vital features, including quality monitoring, workforce management, and real-time analytics, all at no additional cost to clients. For businesses facing challenges such as rapid expansion and market disruption, Conectys emerges as a dependable BPO partner that not only reduces expenses but also accelerates service deployment, enabling clients to tackle obstacles with both effectiveness and efficiency. In addition, the company’s unwavering dedication to innovation and excellence solidifies its status as an industry leader, continually evolving to meet the dynamic requirements of its clients while fostering long-lasting partnerships.

Media

Media

Integrations Supported

Adobe Acrobat
HubSpot CRM
HubSpot Customer Platform
Kayako
LivePerson Automotive
Microsoft Dynamics 365
Microsoft Excel
Microsoft Word
OTRS
Salesforce
Zendesk

Integrations Supported

Adobe Acrobat
HubSpot CRM
HubSpot Customer Platform
Kayako
LivePerson Automotive
Microsoft Dynamics 365
Microsoft Excel
Microsoft Word
OTRS
Salesforce
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$499 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Conformal Group

Date Founded

2023

Company Location

United States

Company Website

conformal.group/

Company Facts

Organization Name

Conectys

Date Founded

2004

Company Location

United States

Company Website

www.conectys.com/digital-solutions/

Categories and Features

Content Moderation

Artificial Intelligence
Audio Moderation
Brand Moderation
Comment Moderation
Customizable Filters
Image Moderation
Moderation by Humans
Reporting / Analytics
Social Media Moderation
User-Generated Content (UGC) Moderation
Video Moderation

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Content Moderation

Artificial Intelligence
Audio Moderation
Brand Moderation
Comment Moderation
Customizable Filters
Image Moderation
Moderation by Humans
Reporting / Analytics
Social Media Moderation
User-Generated Content (UGC) Moderation
Video Moderation

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Robotic Process Automation (RPA)

Analytics
Attended Automation
Code-free Development
Image Recognition
Optical Character Recognition
Process Builder
Third Party Application Integration
Unattended Automation

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