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Ratings and Reviews 177 Ratings
What is ContactSwing?
ContactSwing is an AI-driven voice assistant that can both place and respond to calls just like a person would. This innovative solution operates around the clock, providing a seamless calling experience without the need for any coding.
With its advanced AI technology, the system guarantees that every inquiry is addressed and effectively captures all incoming interest.
The AI call assistant promptly handles inquiries and organizes appointments, enabling your business to function continuously, day and night.
Additionally, the AI Phone Agent streamlines repetitive processes, including follow-ups and scheduling, as well as answering frequently asked questions, thereby optimizing time management.
ContactSwing's AI Agents empower you to:
Make and receive calls at any hour
Efficiently schedule appointments
Follow up on potential leads
Seamlessly integrate with your CRM or ATS
Utilize the SMS AI Agent to send bulk text messages
Employ the Email AI Agent for prompt email responses
In doing so, ContactSwing enhances overall productivity and ensures that businesses remain competitive in a fast-paced environment.
What is Assembled?
With Assembled, support leaders can unify human and AI agents in one intelligent platform that drives efficiency without compromising quality. Our technology enables over 50% automation of customer interactions, precise demand forecasting, and optimized staffing across in-house teams and BPO partners. From live workload balancing to AI agents that match your workflows and brand voice, Assembled ensures every chat, call, and email is handled with speed and consistency. Companies including Stripe, Canva, and Robinhood trust Assembled to elevate the customer experience and reduce operational costs. Core solutions span workforce and vendor management, real-time performance visibility, and AI Copilot — giving agents translation, reply suggestions, and instant task automation to resolve issues faster.
Integrations Supported
5X
Cartesia Sonic
Deepgram
ElevenLabs
Gladly
Gmail
Google Calendar
HubSpot CRM
Intercom
Kleene
Integrations Supported
5X
Cartesia Sonic
Deepgram
ElevenLabs
Gladly
Gmail
Google Calendar
HubSpot CRM
Intercom
Kleene
API Availability
Has API
API Availability
Has API
Pricing Information
$25/month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
ContactSwing
Date Founded
2023
Company Location
United States
Company Website
www.contactswing.ai/
Company Facts
Organization Name
Assembled
Date Founded
2018
Company Location
United States
Company Website
www.assembled.com
Categories and Features
Categories and Features
Employee Scheduling
Appointment Management
Automated Scheduling
Calendar Management
Employee Database
Group Scheduling
Messaging
Mobile Access
Payroll Management
Reporting/Analytics
Resource Management
Schedule Distribution
Scheduling
Shift Scheduling
Shift Swapping
Time Clock
Time Tracking
Vacation / Leave Tracking
Vendor Management
Audit Management
Contact Management
Customer Database
Self Service Portal
Supplier Master Data
Transaction History
Vendor Maintained Profiles
Vendor Managed Inventory
Vendor Performance Rating
Vendor Qualification Tracking
Workforce Management
Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce
Workforce Optimization (WFO)
Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning