Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Epicor Eclipse Reviews & Ratings
    101 Ratings
    Company Website
  • Now Commerce Reviews & Ratings
    39 Ratings
    Company Website
  • Pepperi Reviews & Ratings
    141 Ratings
    Company Website
  • Jasper PIM Reviews & Ratings
    28 Ratings
    Company Website
  • BigCommerce Reviews & Ratings
    1,046 Ratings
    Company Website
  • Cahoot Reviews & Ratings
    140 Ratings
    Company Website
  • TrueCommerce Reviews & Ratings
    917 Ratings
    Company Website
  • Megaventory Reviews & Ratings
    158 Ratings
    Company Website
  • SBSA Technology Reviews & Ratings
    85 Ratings
    Company Website
  • Kechie Reviews & Ratings
    56 Ratings
    Company Website

What is Continuum B2B Returns?

The returns process within the B2B wholesale, distribution, and manufacturing industries has become increasingly disorganized due to dependence on PDF forms, email interactions, and manual data entry practices. To ease the bottleneck in shipping documentation, it's crucial to provide your shipping and receiving teams with real-time updates on expected returns throughout the day. Customers can easily oversee their returns through your website, mobile application, or a provided link. With live integrations, they'll gain immediate access to accurate pricing and their historical purchase order information. The Return Merchandise Authorization (RMA) is created within your ERP system, applying business logic to ensure thorough evaluations of warehouse returns, shipping costs, and restocking fees. This intuitive portal keeps customers updated with real-time information regarding their returns, which benefits both customer service representatives and warehouse staff. By refining the returns experience, customers can enjoy a seamless process along with prompt status updates that enhance their satisfaction and loyalty. Furthermore, this streamlined approach not only boosts operational efficiency but also builds stronger connections with your clientele, creating a more robust business environment. Ultimately, embracing such a system can lead to significant long-term benefits for both your company and its customers.

What is AfterShip?

Gather essential tracking details in one place to quickly resolve delivery challenges. Improve the experience after purchase to nurture customer loyalty and increase sales potential. Keep communication lines open with customers through consistent post-purchase engagement. Gain valuable insights into your shipping performance and the complete post-purchase experience. Uphold top-notch standards for protecting information security and privacy. Simplify the management of multiple stores by effortlessly creating different organizations. This efficient method not only boosts operational productivity but also significantly enhances the overall experience for customers, encouraging repeat business and satisfaction.

Media

Media

Integrations Supported

Acumatica Cloud ERP
Convertway by Unicommerce
Desktop.com
Heyday AI
Judge.me
Klaviyo
Kleene
KonnectzIT
Loox
Maropost
Microsoft Excel
MyGlue
Network Glue
Omnisend
Shopify
Shoplazza
Shulex VOC
Stackshine
Tymely
Xplenty

Integrations Supported

Acumatica Cloud ERP
Convertway by Unicommerce
Desktop.com
Heyday AI
Judge.me
Klaviyo
Kleene
KonnectzIT
Loox
Maropost
Microsoft Excel
MyGlue
Network Glue
Omnisend
Shopify
Shoplazza
Shulex VOC
Stackshine
Tymely
Xplenty

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$9 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Continuum

Company Location

United States

Company Website

www.gocontinuum.ai

Company Facts

Organization Name

AfterShip

Date Founded

2012

Company Location

United States

Company Website

www.aftership.com

Categories and Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Returns Management

3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection

Categories and Features

Shipment Tracking

Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration

Shipping

Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management

Popular Alternatives

Kentro Reviews & Ratings

Kentro

Kentro.io

Popular Alternatives

PackageX Ship Reviews & Ratings

PackageX Ship

PackageX
Return Prime Reviews & Ratings

Return Prime

Appsdart