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Ratings and Reviews 0 Ratings
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What is Controls Estimate?
We offer licensing options for HVAC and engineering applications specifically designed for mobile devices operating on Apple iOS and Android platforms, ensuring that field calculations are effortless no matter where you are. Furthermore, we create customized versions of our applications for renowned companies such as Mitsubishi Electric and Ingersoll-Rand, delivering tailored solutions for the setup, selection, and oversight of HVAC systems. At Carmel Software, our primary goal is to make complex tasks easier, thereby boosting efficiency and accuracy for professionals in the HVAC, engineering, and energy industries. Our range of HVAC applications, including HVAC ResLoad-J and HVAC Equipment Locator, enables users to execute intricate calculations and manage extensive records right from their smartphones and tablets while on-site. Users can conveniently monitor, share, and personalize maintenance data and nameplate details for HVAC and building equipment, allowing for seamless functionality across multiple devices in both fieldwork and office settings. This adaptability makes our applications particularly suitable for HVAC technicians and building maintenance managers aiming to enhance their productivity. By utilizing our innovative technology, professionals can achieve a marked increase in their operational efficiency and reduce response times, ultimately leading to improved service delivery and customer satisfaction. In a rapidly evolving industry, our commitment to providing cutting-edge solutions ensures that our users remain at the forefront of HVAC management.
What is CallBack HVAC?
CallBack HVAC is a specialized solution designed for HVAC businesses that addresses the challenge of missed calls by sending prompt text messages to engage potential customers. If a customer calls and the call goes unanswered, this software swiftly sends out a text to retain their interest, thereby reducing the likelihood of them seeking help from competitors.
HVAC owners and managers overseeing multiple teams can leverage CallBack HVAC to significantly decrease the chances of losing out on jobs due to missed calls, as it functions continuously without needing any manual intervention. In the event of a missed call, customers are met with an immediate, customizable text response, ensuring they feel valued and informing them that assistance will be forthcoming.
This platform includes a range of impressive features such as automatic text responses for missed calls, customizable SMS templates that can be tailored to fit any brand voice, real-time notifications, and an easy-to-navigate dashboard for tracking all communications. Importantly, there are no long-term commitments, complex installation processes, or reliance on answering services associated with the use of this service.
Utilizing Twilio for dependable SMS communication, CallBack HVAC is provided as a cloud-based SaaS solution, meaning users can access it without the need for software installation. The pricing starts at $99 per month for beta users, eventually increasing to $149 per month, with a free trial available for those interested in testing its features before making a financial commitment. This forward-thinking approach enables HVAC companies to effortlessly maintain effective communication with prospective clients, ensuring they do not miss out on valuable opportunities. Furthermore, the ease of use and accessibility of this service can lead to improved customer satisfaction and potentially higher conversion rates for HVAC businesses.
Media
No images available
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$99/month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Carmel Software
Company Website
carmelsoft.com
Company Facts
Organization Name
CallBack HVAC
Date Founded
2026
Company Location
United States
Company Website
callbackhvac.com
Categories and Features
HVAC
Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management
Categories and Features
HVAC
Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win