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What is Conversational?

Clients expect quick responses when they reach out for assistance. We meet these expectations, enabling you to deliver outstanding service that leaves a lasting impression. Our virtual receptionists, based in North America, engage with callers as if they were present in your office. Your focus is essential for your business's prosperity, and we help you keep it directed toward what matters most. When a call arrives during the times you've designated for Conversational to take calls, a dedicated receptionist answers with a tailored message that aligns with your brand identity. They follow your specific guidelines for handling calls, whether that involves setting up appointments, responding to common inquiries, or recording messages. You receive immediate updates about calls, messages, and new appointments, all seamlessly added to your calendar, so you’re always in the loop. This comprehensive support guarantees that your clients feel appreciated and cared for at all times, fostering a strong relationship between your business and its customers. Ultimately, our service not only enhances client satisfaction but also contributes to the overall efficiency and effectiveness of your operations.

What is Apollo Answering Service?

With our 24/7 receptionists at your disposal, you can ensure that every call is answered without fail. This continuous support empowers your team to seize more leads and improve their chances of closing deals. At Apollo, our skilled receptionists efficiently route calls to the right personnel at crucial moments, allowing for uninterrupted workflows and sustained productivity. No matter the time of day, your customers will always interact with courteous receptionists who are adept at collecting essential information about their queries. We prioritize less urgent matters, notifying your on-call team of critical issues in a timely manner, while routine inquiries are summarized in a daily report for your office staff’s convenience. By filtering calls, our receptionists ensure that urgent communications and new business opportunities are relayed to you immediately, replicating the effectiveness of an in-house receptionist, while other questions are easily sent to you via email or text. This organized approach not only improves communication but also enhances your business's professional image, allowing you to focus on what matters most: growth and customer satisfaction. Ultimately, our service guarantees that your business remains responsive and connected, regardless of the hour.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$209 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Conversational

Company Location

United States

Company Website

conversational.com

Company Facts

Organization Name

Apollo Answering Service

Company Location

United States

Company Website

apolloansweringservice.com

Categories and Features

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