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Ratings and Reviews 0 Ratings
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What is Convo?
Introducing Convo, the premier platform for qualitative research that leverages AI to efficiently moderate and analyze user feedback. This innovative tool merges the in-depth understanding typically gained from interviews with the expansive reach of surveys, creating a flexible research environment. Participants can express themselves in their native languages, guaranteeing that their responses remain genuine and clear. Experience the convenience of managing multiple interviews simultaneously without the hassle of push-to-talk features, as Convo engages users in a natural conversational style. With each new response, Convo continuously updates and reevaluates all existing data, providing you with the most current insights in real time. As a holistic solution for qualitative user research, Convo streamlines the entire process from initiation to conclusion. Setting up a study is a breeze, taking just minutes thanks to AI-generated questions, while users can partake in asynchronous interviews with our distinct voice AI interviewer. Moreover, our AI functions as an analytical autopilot, effortlessly pinpointing the most significant feedback. This groundbreaking method not only enhances the efficiency of qualitative research but also elevates the overall user experience. Ultimately, Convo redefines the landscape of qualitative research by offering unprecedented depth and accessibility.
What is Aptitude?
Harness the power of our AI to streamline and assess conversations with a diverse array of clients, delivering the depth of an in-depth interview while maximizing the outreach of a survey. By replacing conventional research methods with AI-driven interviews, you can swiftly and thoroughly understand your customers' viewpoints. Customize your AI interviewer by establishing a unique dialogue structure, integrating moderator insights, and attaching relevant research documents. Conduct hundreds of interviews at once, as our AI facilitator engages participants in meaningful conversations and digs deeper to uncover the reasons behind their responses. It efficiently summarizes transcripts, emphasizes key themes, and provides actionable insights, enabling you to make data-driven decisions that propel business growth. Aptitude offers a suite of tools to gain a comprehensive understanding of your clientele from multiple perspectives. Collect rich qualitative and quantitative feedback on recently launched products, while also automatically reaching out to previously engaged users to gather timely insights. This extensive methodology not only deepens your understanding of customer experiences but also supports the fine-tuning of your broader business strategy, ensuring you stay ahead in a competitive market. With the integration of AI, you can continuously adapt to evolving customer needs and preferences, further enhancing your connection with your audience.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$99 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Convo
Company Location
United States
Company Website
getconvo.ai/
Company Facts
Organization Name
Aptitude
Company Location
United States
Company Website
tryaptitude.ai/
Categories and Features
Categories and Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Market Research
Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management