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Ratings and Reviews 0 Ratings
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TollFreeForwardingIn just one minute, you can set up your international phone number, with options available for over 120 countries and 1,000 cities. This service allows you to redirect your calls to any global number seamlessly. With advanced scheduling features, you can manage call routing based on your business hours and preferences, directing calls to your main office during operational times and to voicemail when closed. You also have immediate access to comprehensive data regarding calls made to your TollFreeForwarding number, which can assist in analyzing customer call behavior for better outbound sales and follow-up strategies. Additionally, you can record your calls, whether in full or in segments, for easy tracking and review. These recordings are stored in call detail records, which can be accessed, downloaded, or played back whenever necessary for reference. By leveraging this functionality, you can enhance your communication efficiency and better serve your clientele.
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RingCentral RingEXRingCentral RingEX is a robust cloud-based telephony solution designed to enhance your company's communication efficiency. With enterprise-level communication functionalities like voice, fax, and text, along with the flexibility of BYOD (bring your own device), it enables you to operate from virtually anywhere. The platform's essential features encompass automatic call recording, conferencing capabilities, and unlimited local and long-distance calls. Additionally, RingCentral RingEX offers personalization options, allowing you to tailor call management settings such as call forwarding, message alerts, and notifications for missed calls to fit your specific requirements. This adaptability makes it a versatile choice for a wide range of business environments.
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Phone.comCommunication channels like voice, text, video, fax, and conferencing are essential in today's business landscape. Phone.com provides a contemporary, adaptable solution that caters to the needs of mobile entrepreneurs and expanding companies alike. With its comprehensive suite of advanced business phone functionalities, Phone.com empowers your evolving business to engage with customers in a professional and efficient manner. Enhanced call handling capabilities help to elevate your brand's reputation, while mobility features ensure that you maintain connectivity with clients, coworkers, and partners at any time and from any location. This versatility is crucial for thriving in a fast-paced business environment.
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CallToolsRevolutionize your contact center operations with CallTools, a cutting-edge cloud-based solution that seamlessly integrates both inbound and outbound dialing to maximize productivity. Boost agent efficiency while building stronger connections with customers through powerful features such as predictive dialing, call recording, and coordinated multi-channel campaigns via email and SMS. Obtain a comprehensive view of team performance with in-depth analytics and real-time reporting capabilities. With adaptable integrations, efficient queue management, and personalized IVR settings, CallTools streamlines processes and enhances call results. Improve your connection rates by utilizing sophisticated data targeting and dynamic caller ID technologies. Designed for simplicity, CallTools equips teams to tackle even the most challenging tasks effortlessly, ensuring a smoother workflow across the board. This innovative platform not only enhances operational efficiency but also fosters a more responsive and customer-centric approach in your contact center.
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3CX3CX is a versatile, software-driven IP PBX built on open standards that delivers comprehensive Unified Communications straight out of the box. It caters to businesses of all sizes and across various sectors, offering a full suite of features that range from mobility and presence indicators to sophisticated call center functionalities, all at a significantly reduced cost. This platform is particularly well-suited for remote work environments, featuring mobile applications, video conferencing capabilities, and live chat integration for websites. Installation, management, and maintenance of the PBX are straightforward, allowing users to easily handle it themselves on their own hardware, a dedicated server, or via a cloud environment. Alternatively, users can opt for 3CX's hosting services to simplify their setup even further. With its user-friendly design and extensive feature set, 3CX empowers companies to enhance their communication strategies effectively.
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What is Cool Telecom?
Cool Telecom provides a cloud-based telephony solution designed to meet the needs of businesses, regardless of their size, featuring a flexible interface that seamlessly integrates CRM and Helpdesk features to enhance sales and improve communication for support teams. Clients can easily obtain phone numbers from more than 50 countries and scale their workforce based on seasonal fluctuations, while taking advantage of detailed insights through real-time analytics. The platform's accessibility on any device enables users to make and receive calls from almost any location, ensuring connectivity at all times.
With Cool Telecom's multifunctional app, users can effectively manage call routing according to various factors such as IVR selections, agent skills, time zones, and more, all through an intuitive dashboard. Moreover, the platform offers sophisticated, real-time analytics on agent and team performance, allowing businesses to monitor activity via a live feed and enabling data cross-referencing with current CRM systems for enhanced insights and opportunities for improvement. Such capabilities not only keep businesses connected but also foster ongoing advancements in customer service and overall operational effectiveness, creating a robust environment for growth and satisfaction.
What is Atlassian Rovo?
Driven by the capabilities of generative AI, Rovo significantly improves team decision-making and speeds up the achievement of goals. It empowers teams to quickly retrieve information from their preferred SaaS applications, allowing for continuous learning and adaptation of knowledge throughout their tasks while virtual agents provide prompt responses. As organizational data becomes more extensive and widely spread, Rovo guarantees you access to the most relevant information from your selected SaaS tools, all seamlessly integrated into your daily operations. Gaining a thorough understanding of organizational issues often involves numerous inquiries; however, by utilizing Rovo chat, you can easily connect with the right teams to uncover essential insights until you feel fully informed. High-performing teams can also gain valuable assistance, as Rovo Agents are specifically designed to tackle complex tasks and perform necessary actions to help you meet your goals. Users have the option to utilize pre-built specialized agents available in the Atlassian marketplace or to create custom solutions tailored to their unique needs. Furthermore, Rovo aids in the generation, review, and refinement of various types of content, such as product specifications and goal-setting documents, which keeps your team aligned and focused on achieving success. This comprehensive strategy not only simplifies processes but also encourages enhanced collaboration throughout the organization, leading to greater overall productivity. Ultimately, Rovo transforms the way teams interact with information, paving the way for smarter decision-making and improved outcomes.
Media
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Integrations Supported
Canva
Figma
GitHub
Google Drive
Jira
LaunchDarkly
Microsoft SharePoint
Microsoft Teams
New Relic
Slack
Integrations Supported
Canva
Figma
GitHub
Google Drive
Jira
LaunchDarkly
Microsoft SharePoint
Microsoft Teams
New Relic
Slack
API Availability
Has API
API Availability
Has API
Pricing Information
€10 per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Cool Telecom
Date Founded
2021
Company Location
France
Company Website
www.cool-telecom.com
Company Facts
Organization Name
Atlassian
Date Founded
2002
Company Location
Australia
Company Website
www.atlassian.com/software/rovo
Categories and Features
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Cloud PBX
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing