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What is CorrectTrack?

The Corrective Action Workflow is crafted to enable team leaders and internal auditors to create and delegate tasks seamlessly from any device, ensuring prompt notifications for team members about new assignments. This innovative system keeps teams informed through automated alerts that notify them of any updates in task stages and approval statuses. Utilizing dashboards, query filters, and custom searches, teams can enhance their communication with leadership effectively. Furthermore, the inclusion of permission-based approval gates guarantees that each task undergoes thorough examination, correction, and verification before being considered complete. CorrectTrack simplifies the corrective action process by empowering users to allocate tasks to team members, set up permission-driven workflows, and convey task statuses to both team members and leadership seamlessly. It also facilitates the creation of performance dashboards for swift evaluations and preserves records to produce detailed reports on actions taken and timelines for investigations. This all-encompassing strategy ultimately boosts accountability and efficiency within the corrective action workflow, fostering a culture of continuous improvement. By prioritizing effective communication and tracking, teams can ensure that corrective actions are not only implemented but also monitored for effectiveness over time.

What is Clearlane CAPA?

Clearlane CAPA is a cutting-edge application designed for Jira Cloud, specifically aimed at teams working in quality and regulatory compliance across industries like medical devices, pharmaceuticals, and ISO 9001 manufacturing. This app enables teams to convert existing Jira work items—such as complaints, nonconformities, deviations, and audit findings—into CAPAs without requiring extra issue types, workflows, or fields. It streamlines a systematic approach that includes containment measures, a Five Whys root-cause analysis, the development of a signed action plan, links to Jira actions, and a planned effectiveness evaluation; if the effectiveness assessment is found lacking, it reverts to the root-cause analysis stage. Users can also examine associated CAPAs, leverage JQL for CAPA data inquiries, export data in CSV format, and generate PDF documentation that encompasses workflow history, actions taken, signatures, and a thorough audit trail. Moreover, CAPAs can be initiated directly from requests submitted via Jira Service Management, and a read-only Rovo agent is available to address questions about CAPA records. Built on the Atlassian Forge platform, this application guarantees that all records are securely housed within the customer's Atlassian environment, ensuring a seamless integration experience. By adopting this distinctive method, teams in regulated sectors can significantly boost the efficiency and effectiveness of their quality management processes, ultimately leading to improved compliance outcomes. The app's user-friendly interface further enhances its accessibility, making it a valuable tool for organizations striving to maintain high standards in quality assurance.

Media

Media

Integrations Supported

Integrations Supported

Atlassian Rovo
Jira
Jira Service Management

API Availability

API Availability

Pricing Information

$5.29 per user per month

Pricing Information

$59/month
$59/month up to 10 users, then per user; billed by the Atlassian Marketplace, monthly or annual; 30-day free trial
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

CorrectTrack

Date Founded

2005

Company Location

United States

Company Website

CorrectTrack.com

Company Facts

Organization Name

Clearlane Apps

Date Founded

2026

Company Location

France

Company Website

clearlaneapps.com/capa/

Categories and Features

CAPA

Audit Management
CAPA Planning
Change Management
Complaint Management
Incident Management
Nonconformance Tracking
Quality Control
Risk Management
Root Cause Analysis

Categories and Features

CAPA

CAPA Planning
Nonconformance Tracking
Root Cause Analysis

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