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What is Cortex XCOR?

Palo Alto Networks Cortex XCOR is an enterprise observability platform designed to monitor, analyze, and optimize the performance and reliability of applications, infrastructure, and digital services. Built on technology from Chronosphere, the platform combines AI-powered incident investigation, conversational operations, and scalable telemetry management within a unified environment. Its observability capabilities collect and correlate metrics, logs, traces, and events across cloud-native applications, microservices, infrastructure components, and user-facing systems. XCOR Operator provides a natural language interface that allows engineers to investigate incidents, explore telemetry, construct queries, configure alerts, and generate dashboard panels. AI Investigations uses automated reasoning to analyze operational signals, identify relationships between system components, and isolate probable causes of performance degradation or service failures. Operational Fabric provides the contextual foundation for autonomous workflows by combining real-time system topology, historical operational knowledge, and previous user interactions. Application monitoring features include automatic service discovery, dependency mapping, distributed tracing, service-level objective tracking, and real-time error budget analysis. Real user monitoring captures frontend interactions, page load performance, and application errors, while synthetic monitoring helps teams evaluate the availability and responsiveness of digital services. Infrastructure observability connects application behavior with underlying cloud and computing resources to support troubleshooting across complex distributed environments. The Optimization Engine evaluates telemetry usage and applies centralized rules for dropping, sampling, or aggregating data, while configurable consumption budgets help control monitoring expenses.

What is Arize Phoenix?

Phoenix is an open-source library designed to improve observability for experimentation, evaluation, and troubleshooting. It enables AI engineers and data scientists to quickly visualize information, evaluate performance, pinpoint problems, and export data for further development. Created by Arize AI, the team behind a prominent AI observability platform, along with a committed group of core contributors, Phoenix integrates effortlessly with OpenTelemetry and OpenInference instrumentation. The main package for Phoenix is called arize-phoenix, which includes a variety of helper packages customized for different requirements. Our semantic layer is crafted to incorporate LLM telemetry within OpenTelemetry, enabling the automatic instrumentation of commonly used packages. This versatile library facilitates tracing for AI applications, providing options for both manual instrumentation and seamless integration with platforms like LlamaIndex, Langchain, and OpenAI. LLM tracing offers a detailed overview of the pathways traversed by requests as they move through the various stages or components of an LLM application, ensuring thorough observability. This functionality is vital for refining AI workflows, boosting efficiency, and ultimately elevating overall system performance while empowering teams to make data-driven decisions.

Media

Media

Integrations Supported

OpenTelemetry
Slack
PagerDuty
Sedai

Integrations Supported

OpenTelemetry
Slack
Amazon Bedrock
Arize AI
Conda
CrewAI
Gemini Enterprise Agent Platform
Guardrails AI
JupyterLab
LlamaIndex
Mathstral
Mistral AI
Mistral Large
Mistral NeMo
Mistral Small
Mixtral 8x7B
Python
Vercel

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Free
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Palo Alto Networks

Date Founded

2005

Company Location

United States

Company Website

www.paloaltonetworks.com/cortex/xcor

Company Facts

Organization Name

Arize AI

Company Location

United States

Company Website

docs.arize.com/phoenix

Categories and Features

Agentic DevOps

Not specified

AI Observability

Not specified

AI SRE Agents

Not specified

Cloud Monitoring

Not specified

Incident Management

Not specified

Observability

Not specified

Telemetry

Not specified

Categories and Features

AI Observability

Not specified

LLM Evaluation

Not specified

Semantic Layer

Not specified

Telemetry

Not specified

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