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What is Cortex XCOR?

Palo Alto Networks Cortex XCOR is an enterprise observability platform designed to monitor, analyze, and optimize the performance and reliability of applications, infrastructure, and digital services. Built on technology from Chronosphere, the platform combines AI-powered incident investigation, conversational operations, and scalable telemetry management within a unified environment. Its observability capabilities collect and correlate metrics, logs, traces, and events across cloud-native applications, microservices, infrastructure components, and user-facing systems. XCOR Operator provides a natural language interface that allows engineers to investigate incidents, explore telemetry, construct queries, configure alerts, and generate dashboard panels. AI Investigations uses automated reasoning to analyze operational signals, identify relationships between system components, and isolate probable causes of performance degradation or service failures. Operational Fabric provides the contextual foundation for autonomous workflows by combining real-time system topology, historical operational knowledge, and previous user interactions. Application monitoring features include automatic service discovery, dependency mapping, distributed tracing, service-level objective tracking, and real-time error budget analysis. Real user monitoring captures frontend interactions, page load performance, and application errors, while synthetic monitoring helps teams evaluate the availability and responsiveness of digital services. Infrastructure observability connects application behavior with underlying cloud and computing resources to support troubleshooting across complex distributed environments. The Optimization Engine evaluates telemetry usage and applies centralized rules for dropping, sampling, or aggregating data, while configurable consumption budgets help control monitoring expenses.

What is Autoheal?

Autoheal carefully tracks alerts, identifies possible root causes, and proposes solutions while functioning with human supervision. Furthermore, it completely automates the phase of postmortem analysis. At the heart of this operation is the Production Context Graph (PCG), which acts as a fluid and continuously updated model linking your infrastructure, application logic, production tools, and accumulated knowledge in real time. The PCG is developed through independent assessments of your observability, cloud, and code structures, and it is consistently refined by a Reinforcement Learning system as you interact with Autoheal. Built on this foundation is a Multi-Agent Platform, which comprises specialized agents collaborating with human operators to effectively and safely tackle production issues. For AI agents designed for production engineering to succeed in real enterprise environments, overcoming three critical challenges is paramount. The first is the Context Gap: can the AI effectively understand and operate within the various contexts of my organization? The second is the Trust Gap: is it possible to rely on the AI to adhere strictly to my organization’s security standards? Moreover, addressing these challenges is crucial for achieving seamless integration and dependable performance in intricate operational settings, ultimately ensuring that both human and AI collaboration can thrive harmoniously.

Media

Media

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Integrations Supported

LaunchDarkly
NudgeBee
OpenTelemetry
Opsgenie
PagerDuty
Sedai
Shoreline
Slack
TierZero

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows
Mac
Linux

Customer Service / Support

Web-Based Support

Customer Service / Support

Not specified

Training Options

Online Training

Training Options

Not specified

Company Facts

Organization Name

Palo Alto Networks

Date Founded

2005

Company Location

United States

Company Website

www.paloaltonetworks.com/cortex/xcor

Company Facts

Organization Name

Autoheal

Date Founded

2025

Company Location

United States

Company Website

autoheal.ai/

Categories and Features

Agentic DevOps

Not specified

AI Observability

Not specified

AI SRE Agents

Not specified

Cloud Monitoring

Not specified

Incident Management

Not specified

Observability

Not specified

Telemetry

Not specified

Categories and Features

Agentic DevOps

Not specified

DevOps

Not specified

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