Cloudbeds Reviews & Ratings

Cloudbeds

1.0 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 2 Ratings

Total 1 out of 5 stars
ease 1.5 out of 5 stars
features 2 out of 5 stars
design 2 out of 5 stars
support 1 out of 5 stars

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What is Counter?

Reassessing the vital tools for optimizing your hostel's operations is essential for achieving success. Tailored by hostel owners like you, this solution is intended to enhance your workflow significantly. You may currently be managing a multitude of tabs—one for bed allocation, another for guest feedback, yet another for pricing, and perhaps a notepad filled with various insights. Our cutting-edge technology brings all these functionalities together into a single, intuitive platform, reducing chaos and confusion. The days of outdated software characterized by clunky designs and complex menus are over. We prioritize simplicity, which is why we have crafted an application that everyone can use effortlessly. Go beyond merely filling beds by creating and marketing unique experiences, fostering collaboration among your staff, and managing your food and beverage services, all from one streamlined interface. Step into the future of hostel management and observe how your business flourishes as a result. This comprehensive approach not only enhances efficiency but also elevates the overall guest experience, ensuring that your hostel stands out in a competitive market.

What is Cloudbeds?

Cloudbeds is a next-generation hospitality management platform that reimagines property operations with intelligence, automation, and scalability. By unifying property management, payments, distribution, marketing, and guest experience under one system, it eliminates fragmented software and manual workflows. Its flagship Signals AI model processes over four billion data points per hour, offering causal intelligence and up to 95% forecasting accuracy for revenue and occupancy trends. From front-desk management to multi-property operations, Cloudbeds enables hoteliers to streamline tasks, cut training time by 88%, and reduce manual processes by up to 80%. With seamless integrations across 350+ partners and APIs, users can connect preferred tools, CRMs, and analytics systems without losing simplicity. The platform supports every hospitality segment—hotels, hostels, vacation rentals, and boutique inns—allowing businesses of all sizes to compete effectively in a data-driven marketplace. Advanced features like channel management, digital marketing automation, and guest communication ensure end-to-end visibility and stronger guest engagement. Cloudbeds also emphasizes education and partnership, offering global support, onboarding services, and professional training through Cloudbeds University. Its robust analytics dashboards and board-ready reports help revenue managers and executives make evidence-based decisions. Altogether, Cloudbeds transforms a traditional PMS into an intelligent growth engine that empowers hoteliers to operate efficiently, innovate confidently, and deliver unforgettable guest experiences.

Media

Media

Integrations Supported

4SUITES
Adobe Acrobat Sign
Alchemer
Breezeway
Canary Digital Tipping
CartStack
Expedia
GuestTouch
Hotelinking
Infraspeak
Mailchimp
Morphic
Pricepoint
RoomPriceGenie
Roommatik
Salesforce
Vikey
Vodia PBX
Workers by Delos
Xperium

API Availability

API Availability

Has API

Pricing Information

Pricing not provided
Free Version

Pricing Information

Depends on location and property type

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Not specified

Customer Service / Support

24 Hour Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

counter.app

Date Founded

2019

Company Location

Germany

Company Website

counter.app/

Company Facts

Organization Name

Cloudbeds

Date Founded

2012

Company Location

United States

Company Website

www.cloudbeds.com

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Extended Stay
Loyalty Program
Marketing Automation
Marketing Management
Reservations Management

Hostel Management

Not specified

Categories and Features

Channel Management

Campaign Management
Inventory Control

Hospitality Property Management

Built-in Accounting
CRM
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Housekeeping Management
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Reservations Management
Single Property
Vacation Rental

Hostel Management

Cash Drawer Management
Dorms
GDS / OTA Integration
Housekeeping Management
Multi-Property
Online Booking
Price Optimization
Private Rooms
Reservations Management

Hotel Booking Engines

Not specified

Hotel Channel Management

Inventory Management
Promotions Management
Rate Management
Reservations Management
Restriction Management

Hotel Management

Not specified

Reservations

Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

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