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What is CounterBalance?

CounterBalance is more than just a software tool; it is a robust platform that provides users with significant control over their operational management. This adaptable system includes features such as Customer Relations Management (CRM), process oversight, scheduling, inventory and time cost tracking, and financial accounts, among others. By leveraging CounterBalance, management can develop a customized system tailored to their specific operational needs. Users have the ability to craft personalized process flows, set up diverse payment options, create forms, implement access controls, and configure notifications and reporting functionalities. Essentially, CounterBalance allows you to build an application that feels like it was created by your own hands. Moreover, every aspect of customization and maintenance within your CounterBalance System can be handled directly by you, the user, through user-friendly and intuitive interfaces. Alongside effectively managing leads and customer interactions seamlessly, CounterBalance skillfully manages the inventory elements linked to those sales, fostering a comprehensive approach to operational productivity. Ultimately, this platform unites flexibility with ease of use, establishing itself as an invaluable asset for any organization seeking to enhance its operational capabilities. The ability to adapt and scale with your business needs further solidifies CounterBalance as a key player in driving efficiency and effectiveness.

What is Counter Sales?

Counter Sales provides an efficient and budget-friendly industrial counter sales solution that integrates seamlessly with Dynamics 365 Business Central, enabling organizations to swiftly incorporate retail functionalities into their existing systems. This system features the essential tools of a robust point-of-sale solution in an accessible and economical format, specifically designed for sales professionals at trade desks and counters. With Counter Sales, businesses can elevate their retail operations while maintaining a straightforward approach. Notable advantages include: - The integration with receipt printers enhances the customer experience, presenting a polished and thorough point-of-sale interface that positively impacts brand perception. - Optional cash drawer support improves both security and accuracy during cash transactions, minimizing risks associated with theft or mistakes. - The capability to modify prices in real-time can lead to heightened sales performance and customer satisfaction, allowing for instant discounts and promotions. - Tracking lost sales offers valuable insights into missed opportunities, empowering organizations to implement strategies that could boost future sales figures. - An automated end-of-day reconciliation process streamlines operations, significantly saving time and reducing both administrative overhead and the likelihood of human errors. - Additionally, this application boasts sophisticated product search features and supports various payment methods, ensuring a flexible and user-friendly experience for both customers and sales staff.

Media

Media

Integrations Supported

Microsoft Dynamics 365 Business Central

Integrations Supported

Microsoft Dynamics 365 Business Central

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Visit Webpage
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Nexphaze

Company Website

www.nexphaze.com

Company Facts

Organization Name

Insight Works

Date Founded

2008

Company Location

Canada

Company Website

dmsiworks.com

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

Point of Sale

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

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