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What is Crave?

Annually, our platform experiences one billion guest interactions, and it falls to the Crave data team to convert this vast amount of data into actionable insights for our clients. This data not only drives our innovation initiatives but also provides crucial understanding of guest preferences, allowing us to deliver tailored services. If you're interested in discovering how our data capabilities can enhance your strategies for data management and guest services, don't hesitate to reach out to team Crave. Our platform is adeptly designed to cater to the needs of both large hotel chains and individual properties, with most of its features hosted on AWS. Tailored specifically for the hospitality industry, the Crave platform is a unique system that has been refined over the years to elevate the digital offerings available to guests. In addition, the platform is equipped with sophisticated security protocols and complies with strict data regulations, including GDPR and various local data laws, ensuring the safety and compliance of client information. By partnering with Crave, clients can tap into our expertise to enhance both their operational efficiency and guest satisfaction levels, ultimately leading to a more streamlined and successful hospitality experience. This commitment to excellence positions Crave as a leader in the hospitality technology space.

What is Altitude?

Altitude functions as an all-encompassing smart hotel system that optimizes operational efficiency, providing you with the vital resources needed for triumph. Our core mission is centered around empowerment, working to minimize the need for manual management, which allows the hospitality industry to strive for excellence in every aspect of their operations. We firmly believe that true success is not dependent on lavish features; instead, it stems from delivering affordable solutions that attract visitors, promote growth, and are easy to oversee. Unlock new possibilities for your business with intuitive solutions that empower guests to tailor their experiences while staying with you. By enabling guests to enhance their visits through upselling, cross-selling, service ordering, and direct bookings, additional revenue streams can be developed effectively. Communicate effortlessly with your guests through real-time tools such as SMS messages, push notifications, and service request orders. Our contactless mobile and web portal solutions ensure that guests can explore your hotel seamlessly, even before they arrive, making them feel connected and informed from the onset of their journey. Furthermore, these innovative tools help cultivate enduring relationships, ultimately boosting guest satisfaction and loyalty while fostering a welcoming environment.

Media

Media

Integrations Supported

Adyen
Agilysys InfoGenesis
Deliverect
OpenTable
Oracle MICROS POS
Quore
SONIFI
Virdee

Integrations Supported

CROSS-CRM
Clarity Hotel Manager
Google Workspace
GuestCentrix
Microsoft 365
Protel Cloud PMS
RMS Cloud
ROI Hunter
Seekom
Stripe
SwiftPOS
Video RTC

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Crave Interactive

Date Founded

2009

Company Location

United Kingdom

Company Website

craveinteractive.com

Company Facts

Organization Name

Altitude

Date Founded

2019

Company Location

New Zealand

Company Website

www.altitudehq.com

Categories and Features

Categories and Features

Hospitality Property Management

Built-in Accounting
Employee Management
Extended Stay
Front Office Management
Group Management
Guest Experience (GEM)
Housekeeping Management
Maintenance Management
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Vacation Rental

Hotel Management

Not specified

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