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What is Crave?

Annually, our platform experiences one billion guest interactions, and it falls to the Crave data team to convert this vast amount of data into actionable insights for our clients. This data not only drives our innovation initiatives but also provides crucial understanding of guest preferences, allowing us to deliver tailored services. If you're interested in discovering how our data capabilities can enhance your strategies for data management and guest services, don't hesitate to reach out to team Crave. Our platform is adeptly designed to cater to the needs of both large hotel chains and individual properties, with most of its features hosted on AWS. Tailored specifically for the hospitality industry, the Crave platform is a unique system that has been refined over the years to elevate the digital offerings available to guests. In addition, the platform is equipped with sophisticated security protocols and complies with strict data regulations, including GDPR and various local data laws, ensuring the safety and compliance of client information. By partnering with Crave, clients can tap into our expertise to enhance both their operational efficiency and guest satisfaction levels, ultimately leading to a more streamlined and successful hospitality experience. This commitment to excellence positions Crave as a leader in the hospitality technology space.

What is Bowo?

Reinvent hospitality with a Guest Relationship Platform that personalizes each journey, enhances your services, and optimizes your operations. With a Guest App, a Communication Hub, and a hotel CRM, Bowo brings unparalleled value to every guest's journey. 🛠 Key features : - Personalized guest journey, from pre-stay to post-stay - Mobile-first Guest App, no download required - Online check-in, digital keys, room service, spa bookings, chat & more - CRM tailored for hoteliers with automated messages (email, SMS, WhatsApp) - Targeted upsell tools to boost revenue - Real-time request & task management for staff - Unified inbox for all guest communications - Modular setup to match each hotel’s needs - Easy-to-use interface for hotel teams - Actionable data & guest behavior insights - Integrates with leading PMS and hotel tech tools - Fully branded experience reflecting your hotel’s identity Bowo is approved by more than 600 hotels in 27 countries. Winner of the FHT Innovation Award and finalist of the HotelTechAwards 2024. ==> Contact us for a personalized demo.

Media

Media

Integrations Supported

Adyen
Agilysys InfoGenesis
Deliverect
OpenTable
Oracle MICROS POS
Quore
SONIFI
Silverware
Virdee

Integrations Supported

1Check
Booker
FLEXIPASS
HiJiffy
Lightspeed Restaurant
Mews
Misterbooking PMS
OPERA Cloud PMS
Planet PMS
Stripe
apaleo

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

€4.5 / room / month
Monthly or annual subscription

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Crave Interactive

Date Founded

2009

Company Location

United Kingdom

Company Website

craveinteractive.com

Company Facts

Organization Name

Bowo

Date Founded

2017

Company Location

France

Company Website

www.bowo.fr

Categories and Features

Categories and Features

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