Company Website
Company Website

Ratings and Reviews 589 Ratings

Ratings and Reviews 753 Ratings

Total
ease
features
design
support

What is Creatio?

Creatio is an agentic CRM and workflow platform with no-code and AI at its core, enabling organizations to automate workflows and manage customer relationships with unmatched flexibility and speed. Its intuitive no-code platform—combining visual application design, drag-and-drop process automation, and embedded AI—empowers business users to build and evolve applications of any complexity without heavy IT dependency. Teams can orchestrate both structured and unstructured workflows, leverage real-time analytics, and create dynamic dashboards, all while accelerating development cycles by up to 10×. At the core of the platform are AI agents that can understand context, analyze data, make decisions, and execute tasks across end-to-end workflows. This agentic approach enables organizations to automate not just tasks, but entire business processes—driving higher efficiency, faster time-to-value, and improved business outcomes. Creatio also offers a rich marketplace of pre-built applications, industry workflows, and connectors, allowing organizations to rapidly extend capabilities and adapt to evolving business needs. Built on a modern, AI-native architecture, the platform ensures seamless integration and scalability across the enterprise ecosystem. The Creatio CRM suite unifies marketing, sales, and service on a single platform with embedded AI agents, delivering a cohesive and intelligent customer journey. Organizations can deploy the full suite or individual modules, gaining the flexibility to scale and innovate while maintaining a single source of truth across all customer-facing operations.

What is Coevera?

Coevera is an AI-native CRM and sales process platform for B2B sales organizations of 15 to 2,500 quota-carrying sellers — companies with a defined sales process, managers accountable for pipeline, and deals won through consultation rather than transaction. Formerly Pipeliner CRM, building sales software since 2011. Results that speak for themselves: 4 weeks to implement. 0 full-time admins required. 2 hours to onboard a user. Dramatically reduced total cost of ownership. Sales leaders get a forecast they can defend. Sales ops configure it themselves. Reps get a pipeline where the next step is obvious. • Voyager AI: predictive deal and pipeline guidance, plus native MCP • Visual pipelines with buying centers and relationship maps • Guided selling: your stages and criteria, enforced in the flow of work • Automatizer: no-code workflow automation your team builds • Built-in reporting and forecasting, with BI export Three editions: $85, $115 and $150 per user/month. Industry-agnostic.

Media

Media

Integrations Supported

Facebook
Gmail
Google Calendar
Google Contacts
HubSpot CRM
HubSpot Customer Platform
HubSpot Marketing Hub
Kixie PowerCall & SMS
Mailchimp
Microsoft Outlook
StarfishETL
X (Twitter)
Brandwatch
Calltouch
TCS ADD
TCS CHROMA
TCS TAP

Integrations Supported

Facebook
Gmail
Google Calendar
Google Contacts
HubSpot CRM
HubSpot Customer Platform
HubSpot Marketing Hub
Kixie PowerCall & SMS
Mailchimp
Microsoft Outlook
StarfishETL
X (Twitter)
Box
Freshservice
Peaka

API Availability

Has API

API Availability

Has API

Pricing Information

$40 per user per month
Get a personalized quote after a product tour with a Creatio expert

Pricing Information

$85/month
Business: $85 per user per month
Enterprise: $115 per user per month
Unlimited: $150 per user per month
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Creatio

Date Founded

2014

Company Location

United States

Company Website

www.creatio.com/

Company Facts

Organization Name

Pipelinersales Corporation

Date Founded

2011

Company Location

United States

Company Website

www.coevera.com

Categories and Features

AI Agents

Creatio offers AI-driven agents as part of its no-code platform designed for automation, allowing businesses to streamline decision-making and task execution throughout various workflows. These intelligent agents are capable of interpreting context, assessing data, and taking action within CRM and operational frameworks. These AI agents are versatile in their applications, supporting functions such as lead qualification, suggesting the next best actions, enhancing customer interactions, and automating services. Their integration across marketing, sales, and customer service enhances overall efficiency and uniformity. Developed within the Creatio Studio, these AI agents can be constructed using simple natural language and visual interfaces, eliminating the need for programming skills. By accessing real-time data, they empower organizations to minimize manual workload, hasten decision-making processes, and provide personalized, data-informed experiences on a larger scale.

Not specified

App Design

Creatio offers a cutting-edge, AI-driven no-code application design platform that empowers businesses to develop enterprise-level applications and AI agents through natural language queries and visual design tools. Its user-friendly interface designer, along with a library of pre-existing components, allows teams to craft responsive interfaces and enhance user experiences without requiring any programming skills. This versatile platform facilitates the creation of data models, streamlines workflow automation, and integrates seamlessly with third-party systems, guaranteeing scalable and interconnected applications. Users benefit from built-in analytics and real-time dashboards that offer valuable insights, while the composable architecture promotes swift development via reusable components and marketplace add-ons. With its AI capabilities, Creatio can autonomously generate applications, processes, and user interface elements based on simple text prompts. Additionally, its integrated AI agents help automate workflows and improve decision-making, resulting in expedited development, increased adaptability, and ongoing innovation throughout the organization.

Change Management
Collaboration
Design Templates
Drag & Drop
Feature Library
Prototyping
Testing Management
Visual Interface

Automotive CRM

Creatio offers a cutting-edge automotive CRM platform designed on a no-code architecture powered by AI, allowing automotive businesses to effectively oversee customer relationships and streamline operations across sales, service, and dealer networks. This comprehensive platform manages every step of the customer journey, from capturing leads and facilitating vehicle sales to providing after-sales support and enhancing customer loyalty. With Creatio, businesses can automate a variety of workflows including lead tracking, scheduling test drives, coordinating with dealers, handling service requests, and managing customer communications, all while keeping a complete overview of customer interactions and vehicle information. The platform's integration features allow seamless connectivity with dealer management systems (DMS), marketing applications, and other external data sources. At the heart of Creatio are intelligent agents that evaluate customer and vehicle information, suggest optimal next steps, prioritize leads, and automate follow-ups and service communications. Equipped with real-time analytics and no-code functionalities, teams can swiftly modify workflows and boost both sales and service efficiency.

Call Logging
Contact Management
Customer Support
Inventory Management
Lease Management
List Management
Marketing Automation
Product Catalog
Quotes / Proposals
Service Department Management
Showroom Management
Territory Management

Business Process Automation

Creatio offers a comprehensive platform for business process automation, featuring Creatio Studio, an intuitive no-code environment designed for the creation and automation of workflows. Utilizing visual design tools, businesses can effortlessly model, implement, and refine their processes without the need for programming expertise. The platform empowers teams to create workflows, handle data management, and connect with external applications in a seamless manner. Integrated analytics and dashboards provide immediate insights into performance metrics and operational efficiency. Central to the platform are AI-driven agents capable of converting natural language into workflows, evaluating data, suggesting optimal actions, and carrying out tasks throughout various processes. This functionality allows organizations to minimize manual labor, quickly adapt to changes, and enhance overall efficiency, all while speeding up the realization of value.

Not specified

Business Process Management

Creatio offers a robust platform for business process management, featuring Creatio Studio, an AI-driven no-code space designed for workflow creation and automation. Utilizing intuitive visual tools, organizations can effortlessly design, implement, and enhance comprehensive processes without any programming knowledge. The platform supports teams in constructing workflows, overseeing data management, and connecting with external systems all within a cohesive environment. Integrated analytics and dashboards deliver instant insights into operational performance and effectiveness. Central to the platform are AI agents capable of generating workflows based on natural language input, conducting data analyses, suggesting optimal next steps, and performing tasks across various processes. This functionality empowers organizations to minimize manual tasks, respond swiftly to changes, and boost efficiency, ultimately speeding up their time-to-value.

Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management

Construction CRM

Creatio offers a CRM platform specifically designed for the construction industry, leveraging an AI-driven, no-code framework that allows construction and engineering firms to oversee their projects, client relationships, and sales workflows all in one place. This platform encompasses the entire project lifecycle, from lead acquisition and bidding to project execution and after-service support, facilitating smooth collaboration among teams and various stakeholders. Central to the platform are AI agents that evaluate project and customer information, highlight key opportunities, suggest optimal next steps, and streamline standard processes such as bid management, document processing, and stakeholder communications. These intelligent agents empower teams to enhance their decision-making, minimize manual tasks, and speed up project timelines. Creatio allows organizations to refine their operations, including pipeline oversight, contract and document management, partner interactions, and service request handling, all while providing comprehensive visibility through real-time dashboards and data analytics.

Client Tracking
Contract Management
Forecasting
Project Management
Quote Management
Sales Management
Scheduling
Time Management

CRM

Creatio offers an innovative AI-powered CRM solution that leverages its no-code and agentic AI framework, allowing businesses to effectively oversee customer relationships and streamline workflows in marketing, sales, and service sectors. This platform provides a comprehensive, 360-degree perspective on customers, their interactions, and relevant data all within one cohesive system. The platform facilitates management through the entire customer journey, encompassing lead generation, sales pipeline oversight, service delivery, and customer retention, while fostering smooth engagement across various channels. With its no-code capabilities, teams can effortlessly tailor processes, create applications, and modify workflows with minimal reliance on IT resources. At the heart of Creatio are intelligent AI agents that scrutinize customer information, suggest optimal next steps, and automate tasks throughout the customer experience. Coupled with real-time analytical tools and dashboards, Creatio empowers organizations to boost operational efficiency, elevate customer satisfaction, and promote scalable, data-driven growth.

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Debt Collection

Creatio offers an innovative AI-driven solution for debt collection and recovery, seamlessly integrated into its no-code CRM and workflow automation platform. This empowers financial institutions and collection agencies to streamline and enhance every aspect of the debt recovery process. The system facilitates comprehensive lifecycle management, encompassing everything from debtor information and segmentation to communication, negotiation, and resolution, all within a cohesive framework. With Creatio, organizations can automate essential collection tasks such as sending payment reminders, escalating cases, and managing documents, while keeping a centralized repository of debtor profiles, payment histories, and communication records. The platform features multi-channel communication capabilities—utilizing phone, email, messaging apps, and social media channels—to ensure effective and consistent interactions with debtors. Additionally, the platform integrates collections within a wider spectrum of financial services automation, including the management of delinquency and risk, along with various other functionalities.

Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management

Demand Generation

Creatio Marketing is an innovative marketing automation solution designed with AI at its foundation, leveraging Creatio's no-code and intelligent AI framework. It empowers businesses to effectively plan, implement, and refine comprehensive marketing initiatives while overseeing the entire customer journey within a single platform. Central to its functionality are AI-driven agents that scrutinize customer insights, categorize target audiences, tailor content, and propose optimal actions across various channels. These agents facilitate the automation of campaign management, lead development, and engagement tactics, enabling teams to enhance conversion rates and boost marketing return on investment. The platform accommodates multi-channel marketing efforts, including email outreach, digital advertising, and event coordination, all while providing real-time analytics and performance monitoring. With user-friendly, no-code tools, teams can swiftly create workflows, initiate campaigns, and adjust strategies, ensuring the delivery of personalized, data-informed experiences on a large scale.

Not specified

Financial CRM

Creatio delivers a comprehensive CRM solution tailored specifically for the financial services sector, leveraging its AI-driven, no-code framework. This innovative platform is crafted to enhance both customer interactions and internal operations for banks, insurance firms, and various financial entities. By consolidating customer information alongside sales, marketing, and service processes into one cohesive system, it allows organizations to oversee the complete customer journey—from initial onboarding and KYC procedures to ongoing relationship management and service execution. With the capabilities offered by Creatio, financial institutions can optimize numerous operations, such as managing leads and opportunities, onboarding new clients, overseeing loans and policies, and addressing case resolutions while maintaining adherence to regulatory standards. The platform provides real-time insights into customer engagements, performance metrics, and tailored interactions across multiple channels.

Account Alerts
Asset Management
Expense Tracking
Household Tracking
Influence Tracking
Lead Management
Marketing Management
Relationship Tracking
Team Assignments
Territory Management

Health Insurance

Creatio offers an innovative insurance CRM solution built on a no-code architecture driven by artificial intelligence, empowering insurance companies to effectively oversee customer relationships and streamline essential processes throughout the various stages of the policy lifecycle. This comprehensive platform facilitates seamless workflows, encompassing everything from lead management and underwriting to policy administration, claims processing, and customer support, all within a single cohesive system. With Creatio, businesses can automate critical functions including onboarding, policy generation, renewals, and claims management, while ensuring a holistic view of their customers, policies, and interactions. The platform adheres to compliance standards and integrates seamlessly with both central insurance systems and external data sources. At its foundation, Creatio harnesses AI agents that evaluate customer and policy information, identify risk indicators, suggest optimal next steps, and automate everyday tasks. Featuring real-time analytics and user-friendly no-code tools, insurers can swiftly modify workflows, enhance operational efficiency, and provide tailored, data-driven insurance services.

Not specified

Healthcare CRM

Creatio offers a healthcare CRM solution that leverages its AI-driven no-code framework, empowering healthcare organizations to streamline patient relationship management and enhance both clinical and operational workflows within one cohesive system. By centralizing patient information, interactions, and care procedures, the platform fosters better coordination and tailored engagement throughout the patient's journey. With Creatio, healthcare providers can automate essential workflows such as onboarding new patients, scheduling appointments, facilitating communication, and coordinating care, all while maintaining a comprehensive view of patient data and interactions. The platform also integrates with essential systems like electronic health records (EHRs), billing solutions, and patient portals, ensuring smooth data sharing and adherence to industry standards, including HIPAA regulations. Central to the platform's functionality are AI agents that evaluate both patient and operational data, offering predictive insights, suggesting optimal next steps, and automating repetitive tasks.

Audience Targeting
Campaign Management
Marketing Automation
Medical History Records
Patient Communications
Patient Management
Physician Management
Predictive Analytics

Hotel CRM

Not specified

Inside Sales

Creatio Sales is an advanced AI-driven CRM solution designed to streamline sales processes, leveraging Creatio’s no-code and intelligent AI framework. This platform empowers businesses to oversee the entire sales cycle, covering everything from managing leads and opportunities to forecasting and finalizing deals, all within a cohesive system. At the heart of Creatio Sales are AI agents that evaluate customer information, identify priority leads, suggest optimal next steps, and automate repetitive tasks throughout the sales pipeline. This functionality enhances team productivity, shortens deal timelines, and boosts success rates by providing real-time insights and facilitating guided selling. The platform accommodates comprehensive workflows, including management of accounts and contacts, tracking of sales pipelines, generating quotes, and fostering collaboration among teams. With integrated analytics and no-code capabilities, organizations can swiftly modify processes and scale their operations, ensuring efficient, data-driven, and customer-focused sales interactions.

Auto-Dialing
Call List Management
Call Recording
Campaign Management
Dashboard
Data Management
Lead Capture
Lead Distribution
Lead Scoring
Performance Management

Insurance Claims Management

Creatio offers a comprehensive CRM solution tailored for the insurance sector, leveraging a no-code framework powered by artificial intelligence. This platform enables insurance companies to effectively oversee client relations and streamline essential processes throughout the various stages of the policy lifecycle. It facilitates seamless operations encompassing lead generation, underwriting, policy management, claims processing, and customer support, all within a single, cohesive system. The platform empowers businesses to automate crucial tasks, including client onboarding, policy creation, renewals, and claims processing, while ensuring a holistic view of customers, policies, and their interactions. It adheres to regulatory standards and can seamlessly connect with primary insurance systems as well as external data providers. At the heart of Creatio are AI-driven agents that evaluate customer and policy information, identify risk indicators, suggest optimal actions, and automate everyday activities. With instant analytics and user-friendly no-code tools, insurance providers can swiftly modify workflows, enhance operational performance, and offer tailored, data-informed insurance solutions.

CRM
Claims tracking
Customer portal
Document management
EDI data exchange integrations
Electronic claims
Fraud management
Reporting

Insurance CRM

Creatio offers an innovative CRM platform specifically designed for the insurance industry, leveraging an AI-driven, no-code framework. This solution empowers insurers to effectively handle customer relationships and streamline essential processes throughout various stages of the policy lifecycle. It facilitates comprehensive workflows that encompass everything from managing leads and underwriting to policy administration, claims processing, and customer support, all within a cohesive platform. The platform enables organizations to automate critical tasks, including onboarding, policy issuance, renewals, and claims management, all while providing a holistic view of customers, policies, and interactions. It adheres to regulatory standards and seamlessly integrates with primary insurance systems and external data sources. At the heart of Creatio are AI-powered agents that evaluate customer and policy information, identify risk indicators, suggest optimal next steps, and automate repetitive tasks. With real-time analytics and user-friendly no-code tools, insurers can swiftly modify workflows, enhance operational effectiveness, and offer tailored, data-informed insurance solutions.

Not specified

Lead Management

Creatio Sales is an innovative CRM solution powered by AI, designed specifically for sales automation within Creatio’s no-code and agentic AI framework. This platform empowers businesses to oversee the entire sales process, from managing leads and opportunities to forecasting and finalizing deals, all within a cohesive system. At its foundation, the platform features AI agents that scrutinize customer data, help prioritize leads, suggest optimal next steps, and automate repetitive tasks throughout the sales pipeline. This functionality enhances team productivity, shortens deal cycles, and boosts win rates by providing real-time insights and guided selling strategies. Creatio Sales encompasses comprehensive workflows that include account and contact management, pipeline oversight, quoting, and team collaboration. With integrated analytics and no-code capabilities, organizations can swiftly modify their processes and scale their operations, resulting in efficient, data-informed, and customer-focused sales interactions.

Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking

Lead Scoring

Creatio Sales is a cutting-edge CRM solution powered by AI, designed specifically for sales automation and built on Creatio’s innovative no-code and agentic AI framework. This platform allows businesses to oversee the entire sales journey, from managing leads and opportunities to forecasting and closing deals, all within a cohesive system. At the heart of Creatio Sales are AI-driven agents that evaluate customer data, prioritize leads, suggest optimal next steps, and automate repetitive tasks throughout the sales funnel. This functionality boosts team productivity, shortens deal cycles, and enhances win rates by providing real-time insights and facilitating guided selling. The platform encompasses comprehensive workflows that include managing accounts and contacts, tracking pipelines, generating quotes, and fostering collaboration. With integrated analytics and user-friendly no-code tools, teams can swiftly modify processes and expand their operations, ensuring effective, data-informed, and customer-focused sales interactions.

Not specified

Legal CRM

Not specified

Low-Code Development

AI-Assisted Development
Business Process Automation
Collaborative Development
Data Aggregation and Publishing
Deployment Management
Drag & Drop
Integrations Management
Iteration Management
Performance Monitoring
Requirements Management
Templates
Visual Modeling
Web / Mobile App Development
Workflow Management

No-Code Development

AI-Assisted Development
Business Process Automation
Collaborative Development
Data Aggregation and Publishing
Deployment Management
Drag & Drop
Integrations Management
Iteration Management
Performance Monitoring
Requirements Management
Templates
Visual Modeling
Web / Mobile App Development
Workflow Management

Real Estate CRM

Creatio offers a comprehensive CRM solution specifically designed for the real estate sector, built on an innovative no-code framework powered by artificial intelligence. This platform empowers businesses to efficiently oversee property listings, manage client relationships, and handle transactions all within a single interface. It encompasses the entire real estate process, from generating leads and matching them with properties to finalizing deals and providing after-sales support. The platform streamlines various tasks, including lead acquisition, client communications, appointment scheduling, and contract oversight, all while providing a complete view of customer interactions. It also facilitates seamless integration with Multiple Listing Services (MLS) and other external applications to create a cohesive workflow. Central to the platform are AI-driven agents that evaluate customer data, suggest properties, prioritize leads, and automate follow-up communications. With built-in analytics and no-code customization options, teams can swiftly modify processes, enhance conversion rates, and offer tailored, data-informed real estate experiences on a larger scale.

Campaign Management
Client / Property Matching
Contact Management
Dashboard
Email Marketing
Interaction Tracking
Lead Management
Property Alerts
Referral Tracking
Segmentation

Real Estate Lead Generation

Creatio offers a comprehensive CRM solution specifically designed for the real estate sector, built on an AI-driven, no-code framework. This platform empowers businesses to oversee property listings, manage client interactions, and facilitate transactions seamlessly within a single interface. It encompasses every stage of the real estate process, from generating leads and matching properties to finalizing deals and providing after-sale support. The system streamlines various tasks, such as capturing leads, managing communications, scheduling appointments, and overseeing contract processes, all while offering a holistic view of client relationships and interactions. Its capability to integrate with MLS and other external applications ensures a streamlined operational flow. At the heart of this platform are intelligent AI agents that sift through customer data, suggesting properties, ranking leads by priority, and automating follow-up tasks. Equipped with robust analytics and user-friendly no-code tools, teams can swiftly modify their workflows, enhance conversion rates, and create customized, data-driven real estate experiences at scale.

Not specified

Retail Distributed Order Management (DOM) Systems

Creatio offers a retail customer relationship management (CRM) solution that leverages its AI-driven, no-code framework, empowering retailers to effectively oversee customer interactions and streamline processes in marketing, sales, and service. The platform encompasses the entire customer journey, from attracting and engaging clients to facilitating purchases and fostering loyalty, all within a cohesive system. With Creatio, retailers can create seamless omnichannel experiences, execute marketing campaigns, monitor consumer behavior, and tailor offers using real-time insights. The platform seamlessly integrates with eCommerce solutions, point-of-sale systems, and various external data sources, providing a comprehensive view of customers across all engagement points. At the heart of Creatio are AI-driven agents that evaluate customer information, forecast preferences, suggest optimal actions, and automate interactions across various channels. Featuring integrated analytics and user-friendly no-code functionalities, retailers can swiftly modify workflows, enhance conversion and retention metrics, and deliver personalized, data-informed shopping experiences at scale.

Not specified

Sales

Creatio Sales is an advanced AI-driven Customer Relationship Management platform designed for sales automation, leveraging Creatio's no-code framework and intelligent AI capabilities. This platform empowers businesses to oversee the entire sales process, encompassing lead generation, opportunity tracking, forecasting, and finalizing deals, all within a cohesive system. At its foundation, AI agents are employed to evaluate customer data, rank leads by importance, suggest optimal actions, and automate repetitive tasks throughout the sales pipeline. This functionality enhances team efficiency, shortens sales cycles, and boosts success rates by providing real-time insights and facilitating guided selling. The platform encompasses comprehensive workflows, including managing accounts and contacts, monitoring the sales pipeline, generating quotes, and fostering collaboration. Equipped with integrated analytics and no-code features, teams can swiftly adjust processes and scale their operations, ensuring a streamlined, data-informed, and client-focused sales experience.

Not specified

Sales Acceleration

CPQ
Campaign Management
Dialer
Email Sequencing
Email Templates
Email Tracking
List Building
Meeting Scheduler
Predictive Analytics
Reporting
Sales Gamification
Sales Intelligence
Sales Workflow Management

Sales Analytics

Creatio Sales is an innovative AI-driven CRM solution designed for sales automation, leveraging Creatio's no-code and intelligent AI framework. This platform empowers businesses to oversee the entire sales process, from lead generation and opportunity management to forecasting and closing deals, all within a cohesive system. At its foundation are AI-powered agents that scrutinize customer information, prioritize leads, suggest optimal next steps, and streamline routine tasks throughout the sales pipeline. This functionality enhances team productivity, shortens deal cycles, and boosts win rates through actionable insights and guided selling techniques. The platform facilitates comprehensive workflows, encompassing account and contact management, pipeline monitoring, quoting, and collaboration. With integrated analytics and no-code capabilities, teams can swiftly modify processes and expand operations, ensuring efficient, data-informed, and customer-focused sales interactions.

Collaboration Tools
Dashboards
Forecasting Analytics
Ideal Customer Profile (ICP)
Lead Analytics
Pipeline Management
Predictive Forecasting
Predictive Lead Scoring
Sales Intelligence Reporting

Sales Enablement

Creatio Sales is a cutting-edge AI-driven CRM solution designed for sales automation, utilizing Creatio's unique no-code and intelligent AI framework. This platform empowers businesses to oversee the entire sales process, from lead generation and opportunity management to forecasting and closing deals, all within a cohesive system. Central to Creatio Sales are AI agents that examine customer data, rank leads, suggest optimal actions, and streamline routine tasks throughout the sales pipeline. This functionality enhances team productivity, shortens deal cycles, and boosts win rates through immediate insights and guided selling techniques. The system facilitates comprehensive workflows, encompassing account and contact management, pipeline oversight, quotations, and team collaboration. Equipped with integrated analytics and no-code capabilities, teams can swiftly modify processes and scale their operations, providing efficient, data-informed, and customer-focused sales interactions.

Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management

Sales Force Automation

Creatio Sales is an innovative CRM solution that leverages artificial intelligence for sales automation, built upon Creatio's no-code and intelligent AI framework. It empowers businesses to oversee the entire sales process, from managing leads and opportunities to forecasting and finalizing deals, all within a cohesive system. The foundation of this platform consists of AI-driven agents that evaluate customer information, prioritize opportunities, offer recommendations for optimal next steps, and streamline repetitive tasks throughout the sales pipeline. This functionality enhances team efficiency, shortens deal cycles, and boosts success rates by providing immediate insights and facilitating guided selling. Creatio Sales supports comprehensive workflows, including account and contact management, pipeline visualization, quote generation, and team collaboration. Equipped with advanced analytics and user-friendly no-code features, teams can swiftly modify processes and scale their operations, thereby creating effective, data-informed, and customer-focused sales experiences.

Call Management
Campaign Management
Channel Management
Commission Management
Contact Management
Contract Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Proposal Generation
Referral Tracking
Sales Forecasting
Territory Management

Sales Tracking

Creatio Sales is an innovative CRM solution powered by artificial intelligence, specifically designed for sales automation and built upon Creatio's unique no-code and agentic AI framework. This platform empowers businesses to oversee the entire sales process, ranging from managing leads and opportunities to forecasting and closing deals, all within a cohesive system. At the heart of Creatio Sales are intelligent AI agents that scrutinize customer data, prioritize potential leads, suggest optimal next steps, and automate routine tasks throughout the sales pipeline. This functionality enhances team efficiency, shortens deal cycles, and boosts win rates by providing real-time insights and promoting guided selling strategies. The platform facilitates comprehensive workflows, encompassing account and contact oversight, pipeline management, quote generation, and team collaboration. With integrated analytics and no-code features, businesses can swiftly modify workflows and expand their operations, ensuring a streamlined, data-driven, and customer-oriented sales approach.

Activity Dashboard
Alerts / Notifications
Appointment Scheduling
Call Logging
Comments / Notes
Custom Reports
Document Management
Email Templates
Interaction Tracking
Lead Management
Lead Scoring
Pipeline Management
Reporting / Analytics
Task Management

Social CRM

Creatio offers an AI-driven CRM platform that leverages a no-code and intelligent AI framework, allowing businesses to effectively manage customer relationships and streamline workflows in marketing, sales, and customer service. This platform provides a comprehensive 360-degree perspective of customers, their interactions, and relevant data all within one cohesive system. Covering the entire customer journey, Creatio facilitates everything from lead acquisition and management of sales pipelines to service delivery and customer retention, all while promoting smooth engagement across multiple channels. Its no-code capabilities empower teams to easily tailor processes, create applications, and modify workflows independently of extensive IT support. Central to the platform are AI agents that scrutinize customer information, suggest optimal next steps, and automate various tasks throughout the customer experience. Coupled with real-time analytics and visual dashboards, Creatio empowers organizations to boost operational efficiency, elevate customer satisfaction, and foster growth through data-driven strategies.

Calendar/Reminder System
Customer Support
Email Marketing
Lead Capture
Lead Nurturing
Live Chat
Marketing Automation Integration
Multi-Channel Social Integration
Social Media Monitoring
Task Management

Categories and Features

Contact Management

Coevera approaches contacts as dynamic relationships rather than mere entries in a database. Each contact is represented within a visual framework, utilizing AI Relationship Charts and organizational charts to illustrate reporting lines, decision-making influences, and identify potential coverage voids. Voyager AI plays a crucial role by detecting missing contacts, tracking leadership transitions, and generating summaries for each contact. The Autoprofiler enhances records by adding titles, logos, and social media profiles. The Web Clipper simplifies the process of gathering prospect information from web platforms like LinkedIn with a single click, while the mobile Business Card Scanner transforms physical event cards into digital records seamlessly. To maintain data integrity, duplicate checks and a sophisticated merging feature are implemented. Additionally, a two-way synchronization with Outlook, Microsoft 365, and Google ensures that contacts, calendars, and emails remain coordinated. In contrast to traditional CRMs where contact information tends to deteriorate over time, Coevera actively ensures your relationship map remains relevant and actionable.

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration

CRM

Coevera is an AI-driven CRM and sales process platform tailored for B2B sales teams ranging from 15 to 2,500 quota-carrying representatives. It caters to organizations with a structured sales methodology, where managers oversee pipelines, and deals are secured through consultative approaches rather than mere transactions. Formerly known as Pipeliner CRM, Coevera has been innovating in sales software since its inception in 2011. The outcomes are compelling: implementation takes just four weeks, no dedicated administrators are necessary, and onboarding a new user requires only two hours, resulting in a significantly lower total cost of ownership. Sales executives benefit from reliable forecasts, while sales operations can tailor configurations independently. Sales representatives enjoy a streamlined pipeline that clearly outlines the next steps. Key features include: • Voyager AI: providing predictive insights for deals and pipelines, along with an integrated Multi-Channel Pipeline (MCP) • Visual pipelines that include buying centers and relationship mapping • Guided selling that aligns with your specific stages and criteria, integrated into the workflow • Automatizer: a no-code workflow automation tool that your team can easily create • Comprehensive reporting and forecasting with options for business intelligence export Coevera offers three pricing tiers: $85, $115, and $150 per user per month.

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Customer Revenue Optimization (CRO)

Coevera empowers businesses to enhance their revenue streams from their existing customer base. With Account Plans, organizations can establish goals for expansion, while Account Health scoring combined with AI Sentiment analysis helps identify potential churn risks ahead of renewal periods. Relationship charts highlight areas of insufficient coverage and uncover new purchasing opportunities within current accounts. Additionally, Voyager AI detects absent contacts, shifts in leadership, and parent-subsidiary relationships that indicate potential upsell and cross-sell chances. Individual pipelines for renewals, expansions, and new business ensure transparency in each process. The Revenue Recognition feature schedules recurring and multi-period revenue for precise forecasting, and dashboards provide insights into revenue categorized by account, product, and segment. The Automatizer automates renewal notifications and follow-up actions. By integrating relationship intelligence with pipeline metrics, Coevera translates account insights into tangible and consistent revenue growth.

Not specified

Insurance CRM

Coevera is designed to assist insurance agencies, brokers, and carriers in managing intricate, relationship-focused products. Our tailored pipelines are crafted for each business line, encompassing everything from new policy issuance to renewals and cross-selling, ensuring that necessary steps are in place for compliance and consistency within teams. We offer a no-code solution for custom entities and limitless fields to capture policy, coverage, and carrier information seamlessly. Relationship mapping allows for the connection of households, businesses, and key decision-makers, while account health scoring identifies potential renewal risks. The Automatizer feature automates the scheduling of renewal reminders, follow-ups, and approvals. Our email sequencing and tracking system effectively nurtures leads, and Voyager AI provides call summaries and assists in creating personalized outreach. With ISO/IEC 27001 certification, adherence to GDPR, role-based access permissions, comprehensive audit logs, and a steadfast commitment to not utilizing customer data for AI training, we prioritize the trust and security expected by our insurance clientele.

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Lead Management

Coevera effectively distinguishes between leads and opportunities, ensuring that representatives engage with the most promising prospects at the optimal moment. Its AI-driven Online Forms swiftly capture incoming leads and activate automated processes instantly. The advanced importer checks for duplicates and validates contact lists, while the Web Clipper and Business Card Scanner gather leads from online platforms and events. Leads undergo a customizable qualification process with essential steps, transforming into opportunities while retaining complete historical data. The no-code Automatizer streamlines the routing and assignment of leads, manages follow-ups, and generates tasks to prevent any leads from cooling off. Features such as email sequencing, tracking of opens and clicks, and AI Sentiment analysis enable reps to focus on the most engaged prospects. Voyager AI provides concise summaries for each lead and crafts tailored outreach messages. With a completely visual and code-free interface, both marketing and sales teams can independently modify lead criteria without relying on IT or external consultants.

Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking

Sales

Coevera is a revolutionary AI-driven CRM designed to enhance and support sales professionals rather than merely monitor their activities. Unlike traditional CRMs that require sales reps to input data, Coevera focuses on the needs of the seller with features like an intuitive drag-and-drop pipeline, step-by-step guided selling processes, and Voyager AI, which assists by composing emails, summarizing calls and deals, and recommending appropriate next steps. Voyager AI communicates its thought process and seeks confirmation before making decisions, ensuring that sales reps maintain control. Additionally, Coevera integrates sales development resources from Sales POP!, offering over 1,600 episodes to help teams refine their skills directly within the platform they utilize daily. Typically, teams ranging from 15 to 2,500 users can be operational within approximately four weeks without the need for a dedicated administrator, and users can become effective after just two hours of onboarding. This approach leads to increased user engagement, improved data quality, and a CRM that sales professionals are eager to use.

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Sales Enablement

While many customer relationship management systems focus on tracking the activities of salespeople, Coevera takes a different approach by enhancing their performance. With Guided Selling, your sales strategies are transformed into actionable checklists for each stage of the sales pipeline, ensuring representatives always know their next steps. The AI Coach provides real-time sales advice directly within the context of their interactions. Coevera seamlessly incorporates content from Sales POP!, which boasts a comprehensive library of over 1,600 expert episodes, articles, and resources, right into the CRM interface. Voyager AI equips sales reps for their calls, summarizes meetings, and creates follow-up communications based on CRM insights. The Template Designer allows for the creation of tailored proposals and documents, while document management features connect essential materials to relevant records. Managers can monitor completed tasks and identify obstacles faced by their team members, transforming coaching into a process grounded in data. Rather than requiring an additional platform for training and support, enablement is integrated into daily operations, fostering greater adoption and accelerating the onboarding process for new employees.

Collaboration
Contact Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Proposal Management
Territory Management

Sales Force Automation

Coevera streamlines the tedious tasks that distract sellers from their primary focus: selling. At the heart of this solution is the Automatizer, a user-friendly workflow engine that requires no coding skills. You can visually design your rules or simply articulate your needs in everyday language, and the AI Automatizer will do the rest. This platform allows for the automation of lead routing, task assignments, approvals, notifications, data updates, and follow-up communications across various pipelines. With AI Smart Fields, data is automatically populated and refreshed; AI Speech converts spoken words into notes, while recordings of calls and meetings are transcribed and summarized for easy reference. The system offers email sequencing, automatic logging of calls and SMS, and bulk actions to eliminate repetitive tasks. Voyager AI provides an overview of proposed changes and seeks user confirmation before implementation, ensuring clarity in automation. Coevera integrates seamlessly with over 200 applications, along with API and webhooks, enabling connectivity with your existing tech ecosystem. This empowers teams with powerful automation capabilities without the need for a dedicated administrator or expensive consulting services.

Campaign Management
Channel Management
Commission Management
Contact Management
Contract Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Proposal Generation
Referral Tracking
Sales Forecasting
Territory Management

Sales Forecasting

Coevera provides forward-looking predictions using a constantly updated pipeline, thanks to its user-friendly CRM. The forecasting process is visually engaging, allowing users to analyze the pipeline by various metrics such as stage, value, probability, and closing date, with options for list, bubble chart, or map views. Users can easily explore any specific deal. The Opportunity Fitness scores highlight deals with red, yellow, and green indicators, making potential risks apparent before they affect the numbers. The Dynamic Target feature displays real-time quota performance across five different target categories. Revenue Recognition organizes deal revenue across multiple periods, aligning with the fiscal-year reporting preferences of finance teams. With AI-powered forecasting and Voyager AI summaries, managers can quickly understand what has changed and the reasons behind it. Enhanced reporting capabilities, dashboards, and integration with BI tools like Tableau and Power BI enable thorough analysis. This empowers leaders to rely on accurate forecasts without the need to constantly solicit updates from their sales teams.

Dashboard
Exception Reporting
Graphical Data Presentation
Modeling & Simulation
Performance Metrics
Sales Trend Analysis
Statistical Analysis

Sales Performance Management

Coevera bridges the gap between performance metrics and enhancement strategies. Its Dynamic Target feature monitors quota fulfillment in real-time across five distinct target categories, all displayed within the pipeline. Users can utilize dashboards and pivot reports to analyze the performance of representatives, teams, regions, and products. Additionally, Sales Velocity insights and win/loss evaluations identify where transactions falter or fail. The guided selling checklists outline the specific process steps that high achievers complete, providing managers with actionable coaching insights. The AI Coach, along with integrated Sales POP! expert resources, assists representatives in addressing skill deficiencies directly within the CRM. AI Reports deliver performance insights in straightforward language, and the BI Feeder allows for data export to Tableau and Power BI. Coevera is founded on the principle that nurturing sales talent leads to better outcomes, extending beyond mere scoreboards to foster individual growth for every representative.

Incentive Compensation Management (ICM)
Predictive Sales Analytics
Quota Management
Reporting / Analytics
Sales Coaching Analysis
Sales Performance Tracking
Sales Planning & Forecasting
Territory Management

Sales Tracking

Coevera simplifies the visibility and management of sales activities. It automatically logs every email, call, meeting, task, and note related to contacts, accounts, and deals through seamless two-way integration with Outlook, Microsoft 365, and Google. The platform offers various pipeline views, allowing users to visualize every deal by stage using drag-and-drop Kanban boards, lists, bubble charts, and maps. Sales Velocity identifies potential bottlenecks, while Opportunity Fitness highlights deals that may be overlooked. The Dynamic Target feature provides real-time updates on progress toward sales quotas. Managers can quickly generate insights with real-time dashboards, pivot reports, and AI-generated reports based on straightforward queries. Additionally, the mobile applications for iOS and Android, which include offline capabilities, ensure that users can maintain accurate tracking while in the field. Thanks to its user-friendly design, Coevera fosters data integrity and reliability, distinguishing it from mere guessing.

Activity Dashboard
Alerts / Notifications
Appointment Scheduling
Call Logging
Comments / Notes
Custom Reports
Document Management
Email Templates
Interaction Tracking
Lead Management
Lead Scoring
Pipeline Management
Reporting / Analytics
Task Management

Social Selling

Coevera empowers sales representatives to foster connections in the spaces where potential buyers are already engaged. With the Web Clipper feature, users can effortlessly gather prospect information from LinkedIn and other online sources, seamlessly integrating it into their CRM with just one click. The Autoprofiler enhances contact profiles by adding relevant social media links, job titles, and company logos. AI Relationship Charts and the Buying Center provide insights into decision-makers and influencers, enabling representatives to strategize multithreaded outreach and secure warm introductions. Voyager AI assists in crafting tailored messages based on CRM data, while email tracking and AI Sentiment analysis reveal engagement levels. Activity feeds ensure that the entire team stays updated on interactions and discussions. Furthermore, Coevera focuses on developing social selling techniques, offering Sales POP! expert content directly within the CRM. This unique approach ensures that social insights are integrated within the sales pipeline, transforming relationship-building efforts into quantifiable opportunities.

Lead Engagement
Performance Metrics
Single Sign On
Social Media Monitoring

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