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What is Crisp?

Crisp is a pioneering company focused on Social Media Safety and crisis monitoring. Renowned for its cutting-edge technology, it is entrusted by leading global brands for the rapid and precise detection of significant issues and crises. Established in 2005 by Adam Hildreth, who has a background in online gaming and social media, the firm initially aimed to protect children and teens from online dangers such as abuse, cyberbullying, and sexual exploitation within gaming and social media platforms. As the landscape of social media evolved and businesses began to use these platforms for customer interaction, Crisp broadened its offerings to help brands navigate potential risks associated with their online presence. Serving a wide array of industries, including luxury goods, media, pharmaceuticals, and fast-moving consumer goods, Crisp safeguards over $4.5 trillion in market capitalizations for its clients. By providing ongoing surveillance of social media and the internet, Crisp guarantees that brands receive prompt alerts regarding any emerging threats. Their all-encompassing strategy for safety and crisis management not only protects companies but also bolsters their reputation amidst an increasingly complex digital environment. In doing so, Crisp highlights the importance of proactive measures in today’s interconnected world.

What is Brand24?

Brand24 is a cutting-edge social listening tool that empowers users to oversee their online reputation, avert potential PR disasters, and assess the effectiveness of social media campaigns to achieve remarkable marketing success. Its user-friendly platform not only enhances brand visibility but also enriches the overall experience for customers, making it an essential resource for businesses aiming to thrive in the digital landscape.

Media

Media

Integrations Supported

Google Sheets
UserVitals

Integrations Supported

Facebook
Growth Channel AI
Instagram
LinkedIn
Reddit
Slack
Spotify
Telegram
TikTok
Tripadvisor
X (Twitter)
YouTube

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

$39.00/month
Individual - $49/mo, Team - $119/mo, Pro - $179/mo, Enterprise - $299/mo
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Crisp

Date Founded

2005

Company Location

United Kingdom

Company Website

www.crispthinking.com

Company Facts

Organization Name

Brand24

Date Founded

2011

Company Location

Poland

Company Website

brand24.com

Categories and Features

Content Moderation

Not specified

Categories and Features

AI Review Management

Not specified

Brand Monitoring

Not specified

Influencer Marketing

CRM
Campaign Management
Faceted Search / Filtering
Influencer Discovery
Social Media Monitoring

Media Monitoring

Alerts / Notifications
Broadcast Media Monitoring
Dashboards / Reporting
Export Results
Online News Monitoring
Podcast Monitoring
Social Media Monitoring

Reputation Management

Campaign Management
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring

Social Listening

Not specified

Social Media Marketing

Analytics
Content Management
Customer Targeting
Keyword Filtering
Multi-Account Management

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

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