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What is CritiCall?

CritiCall software, part of the TestGenius Pre-Employment Testing Suite, evaluates crucial multitasking and computer skills necessary for applicants pursuing positions like 911 dispatcher, public-safety dispatcher, call taker, and telecommunicator, all of which are vital in today’s dispatch and telecommunication environment. This advanced tool allows agencies to effectively gauge the specific skills and multitasking abilities required in a technology-oriented communication context. Offering both online, unmonitored access and the option for supervised in-person testing, CritiCall provides great flexibility to organizations. Designed to seamlessly integrate into your hiring process for dispatcher and call-taker candidates, the testing system is fully automated and features a modular format that allows for customized assessments based on each agency's distinct needs. Additionally, the Test Writer function enables the design of bespoke tests in various formats, ensuring that agencies can fulfill their unique testing requirements efficiently. Consequently, CritiCall emerges as a valuable and adaptable asset for organizations aiming to refine their applicant evaluation techniques, ultimately contributing to improved public safety outcomes.

What is Call2World?

Call2World was founded with the aim of improving telecommunications access for our clients. As a relatively new operator, we take a unique approach that emphasizes outstanding customer support. Our mission is to demystify the intricate landscape of telecommunications by offering exclusive and additional services, establishing ourselves as the preferred choice for consumers. Our innovative software allows business clients to realize average savings of 28% based on last year's figures, all without the hassle of switching providers. With a robust management of over 7,500 lines, we focus on enabling your business to hone in on its primary objectives, understanding that telecommunications should enhance operations rather than overshadow them. With more than 20 years of industry experience, we have been able to develop both software and strategies that deliver savings, maintain quality, and provide customized solutions for our clientele. If you're eager to learn how we can help your organization cut down on telephone costs and streamline telecommunications management, we invite you to visit our website for further details. Choosing to collaborate with us means embracing a partnership that prioritizes excellence and innovation in the telecommunications sector, ensuring that you receive the highest level of service tailored to your needs. Your journey towards effective telecommunications solutions starts with us today.

Media

Media

Integrations Supported

JOBfindah

Integrations Supported

JOBfindah

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$11 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Biddle Consulting Group

Company Website

biddle.com/dispatcher-testing-software.html

Company Facts

Organization Name

Call2World

Company Location

Spain

Company Website

www.call2w.com

Categories and Features

Pre-employment Testing

Aptitude Testing
Candidate Comparison
Candidate Management
Customizable Tests
Online Testing
Personality Testing
Pre-made Test Library
Real Time Reporting
Skill Testing
Test Authoring
Workflow Management

Categories and Features

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

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