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What is Cross-Border?

Expand your reach to a broader customer base across various countries with ease. Our Cross-Border solution provides a comprehensive service that encompasses vital aspects such as marketing, localization, compliance, payment and fraud management, logistics, customer support, technical integration, and the ongoing management of international storefronts. With a wealth of experience working alongside leading brands and retailers, Pitney Bowes effectively reduces the risks and complexities tied to cross-border eCommerce platforms. In addition, we offer a web-based customer service tool that efficiently addresses order inquiries and provides complete visibility into your customers' cross-border shopping experiences through in-depth reports and analytics. Our collaboration with adaptable cross-border logistics partners like Pitney Bowes guarantees a variety of shipping choices, straightforward return procedures, and swift customs clearance. Moreover, we provide an array of local and alternative payment options, along with tax and duty estimates, and support in multiple languages to ensure a smooth customer journey. This holistic approach not only simplifies international operations but also empowers your business to flourish confidently in the global marketplace. As you navigate this dynamic landscape, your ability to adapt and respond to customer needs will remain crucial for sustained success.

What is Citcon?

Citcon empowers businesses to effortlessly accept digital payments on multiple platforms with the backing of leading brands and a network of over 10,000 merchants worldwide, accommodating any device, channel, or business model. This strategy encourages international eCommerce initiatives from diverse regions, allowing merchants to attract a broader audience and increase sales. Furthermore, customers enjoy the convenience of contactless transactions through various global payment options. Importantly, cross-border transactions conducted via digital wallets incur no additional fees beyond the domestic MDR, providing an appealing opportunity for businesses aiming to extend their market presence. This cutting-edge payment solution not only streamlines the shopping process but also fosters a more engaging experience for both merchants and their customers, reinforcing the value of innovation in the digital payment landscape.

Media

Media

Integrations Supported

Alchem-e Dashboard
Radius8 Welcomer

Integrations Supported

DANA
Dynamo Software
Flexa
GCash
Gr4vy
IT Retail POS
UnionPay

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Pitney Bowes

Date Founded

1920

Company Location

United States

Company Website

www.pitneybowes.com/us/shipping-and-mailing/ecommerce/cross-border-logistics/retail.html

Company Facts

Organization Name

Citcon

Date Founded

2015

Company Location

United States

Company Website

citcon.com

Categories and Features

eCommerce

CRM
Data Security
Kitting
Mobile Access
Reviews Management
Templates

Categories and Features

Payment Gateways

Not specified

Payment Processing

Not specified

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