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What is Crow Canyon Request Manager?

The Request Manager for SharePoint and Office 365 developed by Crow Canyon is tailored to meet various business needs, significantly improving service delivery and accelerating response times for a wide range of requests, including those related to SharePoint approval workflows. Its design eliminates the need for cumbersome follow-up communications, thus greatly enhancing process efficiency. Furthermore, it incorporates essential procedures and controls that ensure adherence to regulatory standards while enabling organizations to effectively monitor their service levels. There are also options for customization, allowing the system to be adjusted to fit the specific demands of different organizations. This focus on customization empowers employees to dedicate more time to their primary tasks, which in turn boosts customer satisfaction and enhances productivity in various departments such as IT, Facilities, HR, Payroll, Marketing, and Finance. Moreover, this tool addresses scenarios that the standard applications — which are aimed at specific functions like help desk management, work orders, and asset oversight — do not sufficiently cover, thereby bridging vital gaps in functionality. By adopting this solution, companies can improve their operational efficiency and more effectively fulfill their distinct needs, ultimately driving better results across all areas of business. Additionally, the implementation of such a comprehensive tool fosters a culture of collaboration and innovation within organizations, further contributing to long-term success.

What is Crow Canyon HR Request Manager?

Crow Canyon has introduced a cutting-edge HR Request Management System that leverages Office 365 and SharePoint to optimize the way employee inquiries and issues are directed to HR staff, significantly improving efficiency and speeding up the resolution process. HR departments frequently handle a diverse array of requests that require various forms and routing methods; however, Crow Canyon’s innovative solution alleviates this challenge by systematically collecting essential information, channeling it to the right personnel, and guaranteeing timely follow-up. By automating existing forms and manual routing duties, organizations can greatly enhance the quality of service provided to employees while simultaneously increasing the productivity of their HR teams. Furthermore, this system not only offers a user-friendly, centralized interface for employees to submit their HR requests, but it also contributes to higher productivity levels for HR personnel by automating the entire lifecycle of the request, including routing and tracking. This advanced approach significantly reduces the necessity for lengthy follow-up calls concerning the status of requests or additional information needed. Additionally, by standardizing request procedures and workflows, organizations can foster increased efficiency and compliance within their HR departments. Enhanced clarity and reduced frustration associated with HR requests ultimately lead to improved employee satisfaction, creating a more positive workplace atmosphere. As a result, Crow Canyon's system not only addresses current HR challenges but also sets the stage for a more streamlined and responsive HR operation in the future.

Media

Media

Integrations Supported

Microsoft 365
Microsoft SharePoint
Aluma
Microsoft Outlook
Microsoft Teams

Integrations Supported

Microsoft 365
Microsoft SharePoint
Aluma
Microsoft Outlook
Microsoft Teams

API Availability

Has API

API Availability

Has API

Pricing Information

$249 per month
Free Trial Offered?
Free Version

Pricing Information

$249 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Crow Canyon Software

Date Founded

1999

Company Location

United States

Company Website

www.crowcanyon.com/sharepoint-applications/sharepoint-approval-workflow/

Company Facts

Organization Name

Crow Canyon Software

Company Location

United States

Company Website

www.crowcanyon.com/sharepoint-applications/sharepoint-hr/

Categories and Features

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

Categories and Features

Human Resources

360 Degree Feedback
Applicant Tracking
Attendance Management
Benefits Management
Career Development Planning
Compensation Management
Compliance Management
Employee Database
Employee Lifecycle Management
Onboarding
Payroll Management
Performance Management
Recruiting Management
Self Service Portal
Succession Planning
Time & Attendance Management
Time Off Management
Timesheets
Training Management

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