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What is Cruz IoT Device Director?

Cruz IoT Device Director serves as a robust and adaptable management solution that ensures the secure and effective oversight, management, and onboarding of IoT devices from various manufacturers. IT personnel have the capability to streamline the bulk deployment of IoT devices, keep track of alerts and notifications, resolve device issues, access audit logs, configure settings, and remotely implement firmware updates across a range of devices using over-the-air (OTA) technology. This tool not only enhances efficiency but also simplifies the complexities involved in managing a diverse array of IoT devices.

What is BigPanda?

All sources of data, such as topology, monitoring, change management, and observation tools, are brought together for analysis. Through BigPanda's Open Box Machine Learning, this information is synthesized into a compact set of actionable insights. This capability enables the real-time detection of incidents before they escalate into significant outages. The swift identification of root causes can significantly enhance the speed of resolving both incidents and outages. BigPanda is adept at detecting both changes that lead to root causes and those related to the infrastructure itself. By facilitating the rapid resolution of outages and incidents, BigPanda streamlines the incident response procedure, which encompasses ticket generation, notifications, incident triage, and the establishment of war rooms. The integration of BigPanda with enterprise runbook automation solutions further accelerates the remediation process. Applications and cloud services are essential for every organization, and outages can impact everyone involved. With $190 million in funding and a valuation of $1.2 billion, BigPanda solidifies its leadership position within the AIOps market, showcasing its significant impact on operational efficiency. This combination of innovative technology and strategic funding positions BigPanda as a critical player in transforming incident management.

Media

Media

Integrations Supported

Cruz Fabric Controller
Cruz RMM
CruzLog
CruzNow

Integrations Supported

Apica
Asana
Atatus
IT-Conductor
Icinga
InsightFinder
Jira Service Management
Nagios XI
New Relic
PagerDuty
Postman
Sematext Cloud
Slack
Splunk Cloud Platform
Truto

API Availability

Has API

API Availability

Pricing Information

$1350
Cruz is licensed as a subscription. Perpetual licenses are also available.
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Windows
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Dorado Software

Date Founded

1999

Company Location

United States

Company Website

www.doradosoftware.com/products/cruz-iot-device-manager

Company Facts

Organization Name

BigPanda

Date Founded

2012

Company Location

United States

Company Website

bigpanda.io

Categories and Features

CMDB

Change Management
Configuration Management
Data Visualization
Device Auto Discovery
IT Asset Management
Performance Management
Relationship Mapping

Data Center Management

Audit Trail
Cross Reference System
Device Auto Discovery
Diagnostic Testing
Import / Export Data
JCL Management
Multi-Platform
Multi-User
Sarbanes-Oxley Compliance

Hardware Monitoring

Not specified

IoT Security

Not specified

IT Infrastructure Monitoring

Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Network Troubleshooting

Alerts / Escalation
Bandwidth Troubleshooting
Change Management
Configuration Management
Connectivity Management
Data Visualization
Historical Audit
Network Analysis
Network Monitoring

Categories and Features

AIOps

Not specified

Data Center Management

Multi-Platform

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

IT Alerting

Not specified

IT Infrastructure Monitoring

Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Data Movement Monitoring
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring

ITSM

Asset Tracking
Contract/License Management
Project Management
Release & Deployment Management

Network Monitoring

Not specified

Observability

Not specified

Runbook Automation

Not specified

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