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What is Cruz Operations Center (CruzOC)?

CruzOC serves as a versatile network management and IT operations platform that accommodates multiple vendors while being scalable for diverse needs. This user-friendly tool offers powerful features for netops, including automated management capabilities that encompass performance and configuration management, as well as lifecycle management for thousands of vendors. With CruzOC, administrators can streamline data center operations and manage critical resources more effectively. The platform enhances the quality of both network and services, accelerates deployment processes, and reduces operational costs. Ultimately, it delivers a centralized solution for comprehensive and automated problem resolution through a single interface. Additionally, CruzOC includes monitoring and analytics for network health, traffic, logs, and changes, along with automation for compliance and security measures, orchestration, and provisioning tasks. Its automated deployment features, such as auto-deploy, zero-touch provisioning (ZTP), and remote deployment, ensure that installations are seamless. The solution is flexible, offering deployment options both on-premises and in the cloud, catering to various organizational preferences and requirements.

What is AdRem NetCrunch?

NetCrunch is commercial, self-hosted, agentless network and IT infrastructure monitoring software for Windows Server. It monitors network devices, servers, virtualization platforms, cloud services including AWS, Azure, and Google Cloud, applications, websites, logs, telemetry, and custom data using technologies such as SNMP, WMI, REST APIs, and scripts. NetCrunch supports 680+ monitoring targets and provides 270+ ready-to-use Monitoring Packs for devices, applications, and operating systems. Policy-based monitoring automatically applies monitoring settings, Monitoring Packs, thresholds, and alerts to matching devices and systems. Licensing is based on monitored nodes and network interfaces rather than individual sensors, checks, or metrics. Real-time dashboards and automatic Layer 2 and routing topology maps provide visibility into network status and performance. NetCrunch supports event correlation, dependency-aware alert suppression, predictive thresholds, escalation, and 40+ automated response actions, including script execution, notifications, webhooks, and integrations with external IT and collaboration tools. NetCrunch also provides hardware and software inventory, network device configuration backup and change tracking, bandwidth monitoring, and network traffic analysis using NetFlow, sFlow, IPFIX, and other flow technologies. Distributed Monitoring Probes extend monitoring to remote and isolated locations, while REST APIs support integration and automation with external systems. NetCrunch is self-hosted on Windows Server and can monitor on-premises, air-gapped, cloud, and hybrid IT environments.

Media

Media

Integrations Supported

Contrail Networking
Cruz IoT Device Director
CruzLog
Dell EMC VxRail
Microsoft Hyper-V
ServiceNow
Swagger
VMware vSphere

Integrations Supported

AlertOps
Asana
ConnectWise PSA
Jitbit Help Desk
LiveAgent
Microsoft Teams
Mojo Helpdesk
SIGNL4
Slack
X (Twitter)
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$1350
CruzOC offers subscription-based and perpetual pricing.
Free Trial Offered?

Pricing Information

$1600 for NetCrunch 50 nodes
NetCrunch licensing is based on the number of monitored nodes and network interfaces. Each node license includes one monitored interface, and additional interface licenses can be added when more network interfaces need to be monitored. Licensing is not based on individual sensors, checks, or metrics.
Free Trial Offered?

Supported Platforms

SaaS
Windows
On-Prem
Linux

Supported Platforms

Windows
On-Prem

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Dorado Software

Date Founded

1998

Company Location

United States

Company Website

www.doradosoftware.com/products/Cruz.htm

Company Facts

Organization Name

AdRem Software

Date Founded

1998

Company Location

United States

Company Website

www.adremsoft.com

Categories and Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Performance Control
Resource Management
Server Performance

CMDB

Change Management
Configuration Management
Data Visualization
Device Auto Discovery
IT Asset Management
Impact Management
Performance Management
Relationship Mapping

Configuration Management

Access Control / Permissions
Automated Provisioning
Infrastructure Automation
Node Management
Orchestration
Reporting Analytics / Visualization
Task Management

Data Center Backup

Encryption
File Archival
File Compression
Platform Agnostic
Reporting / Analytics

Data Center Management

Audit Trail
Device Auto Discovery
Diagnostic Testing
Import / Export Data
Multi-Platform
Multi-User
Power Management
Sarbanes-Oxley Compliance

DevOps

Approval Workflow
Dashboard
KPIs
Policy Management
Prioritization
Troubleshooting Reports

Hardware Monitoring

Not specified

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
Rich HTML Email Notifications

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
IT Service Management
Inventory Management

IT Infrastructure Monitoring

Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Network Access Control (NAC)

Authorization
Automated Hotfix / Updates
Centralized Policy Management
Dashboard
Device Auto-Provisioning
Device Self-Registration

Network Configuration

Not specified

Network Management

Not specified

Network Mapping

Color Codes / Icons
Compliance Management
Device Auto Discovery
Hierarchical Mapping
Location-Based Mapping
Map Exporting
On-Demand Mapping
Reporting/Analytics
Self-Updating Maps

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring

Network Troubleshooting

Alerts / Escalation
Bandwidth Troubleshooting
Change Management
Configuration Management
Connectivity Management
Data Visualization
Historical Audit
Network Analysis
Network Monitoring

Patch Management

Alerts/Notifications
Automatic Approval
Automatic Patch Deployment
Automatic Scans
Compliance Management
Custom Patches
Dashboard
Network Wide Management
Patch Prioritization
Patch Testing
Remote Access/Control

RMM

Deployment Management
For MSPs
IT Asset Management
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

Server Management

CPU Monitoring
Credential Management
Database Servers
Event Logs
History Tracking
Patch Management
Scheduling
Virtual Machine Monitoring

Server Monitoring

Not specified

System Monitoring

Alerts / Notifications
Data Backup / Recovery
Device Monitoring
Inventory Management
Patch Management
Policy-based Automation
Remote Monitoring
Reporting / Analytics
Server Monitoring
Service Configuration Management

Virtualization

Archiving & Retention
Capacity Monitoring
Performance Management
Version Control
Virtual Machine Monitoring

Categories and Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Resource Management
Root-Cause Diagnosis
Server Performance

Capacity Planning

Not specified

Cloud Monitoring

Not specified

Configuration Management

Infrastructure Automation
Node Management
Reporting Analytics / Visualization

Data Center Management

Device Auto Discovery
Diagnostic Testing
Import / Export Data
Multi-Platform

Database Monitoring

Dashboard
Historical Trend Analysis
Notifications / Alerts
Performance Monitoring
Resource Optimization
Troubleshooting

DNS Monitoring

Not specified

Hardware Monitoring

Not specified

IP Scanners

Not specified

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
Rich HTML Email Notifications

IT Infrastructure Monitoring

Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Data Movement Monitoring
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring

Log Monitoring

Not specified

Network Assessment

Not specified

Network Discovery

Not specified

Network Mapping

Color Codes / Icons
Device Auto Discovery
Hierarchical Mapping
Location-Based Mapping
Map Exporting
On-Demand Mapping
Reporting/Analytics
Self-Updating Maps

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring

Network Troubleshooting

Alerts / Escalation
Bandwidth Troubleshooting
Change Management
Configuration Management
Connectivity Management
Data Visualization
Historical Audit
Network Analysis
Network Monitoring

Observability

Not specified

Server Monitoring

Not specified

SNMP Monitoring

Not specified

System Monitoring

Alerts / Notifications
Device Monitoring
Inventory Management
Policy-based Automation
Remote Monitoring
Reporting / Analytics
Server Monitoring
Service Configuration Management

VoIP Monitoring

Alerts / Notifications
IP SLA Monitoring
Jitter Testing
Latency Monitoring
Packet Loss Monitoring
QoS Monitoring
Reporting / Analytics
Troubleshooting

Website Monitoring

Availability Testing
Event Logs
Event-Based Notifications
FTP Monitoring
Mail Server Monitoring
Performance Metrics
Real Time Monitoring
Uptime Reporting

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