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What is Crystal Quality?

Crystal Quality is an all-encompassing multimedia recording platform available online, tailored for TDM, analog, and VoIP settings, and it supports a wide range of telephony interfaces, including analog trunks/extensions, digital trunks like ISDN BRI/PRI and E1/T1, as well as VoIP trunks/extensions and both discrete and trunked radios. Developed by Avdor CIS, Crystal Quality simplifies the management of numerous recording types, which encompass call centers, contact centers, telephony, mobile devices, screen captures, SMS, and Skype for Business, all presented through a user-friendly and visually appealing interface. The platform offers a variety of flexible pricing structures, allowing businesses to easily choose the most suitable plan that aligns with their specific needs while ensuring cost savings and maximized benefits. Avdor CIS’s innovative approach merges call recording and monitoring into a remarkable, unified solution that effectively addresses all organizational requirements. Moreover, Crystal Quality significantly boosts operational efficiency by bringing together various modes of communication into one streamlined system, thus fostering better collaboration and responsiveness across teams. Ultimately, this solution exemplifies how technology can enhance business processes and improve overall productivity.

What is Calliyo?

Calliyo is a comprehensive SIM-based call management CRM designed to empower micro, small, and medium enterprises in managing telecalling with greater efficiency and effectiveness. Unlike traditional VoIP or cloud telephony solutions, Calliyo leverages mobile SIM technology, ensuring superior call reliability, cost savings, and accessibility for teams that work on the move or in areas with limited internet connectivity. The platform automatically records every incoming and outgoing call, capturing essential metadata such as call duration, contact names, and conversation summaries, eliminating the need for manual data entry. It features AI-powered caller identity, which automatically syncs contacts from a centralized database, and intelligent follow-up reminders that alert users to the best times to reach prospects. Calliyo integrates seamlessly with other business software, enhancing automation and simplifying sales workflows. Managers can monitor team productivity and campaign effectiveness through detailed call analytics and trend tracking, facilitating data-driven decision-making. The CRM securely manages business and personal contacts separately, ensuring user privacy and organization. Designed for SMEs and call centers, Calliyo addresses the unique challenges of outbound sales by making call management straightforward and actionable. With an intuitive interface and budget-friendly plans, it helps businesses increase connect rates and accelerate deal closures. Overall, Calliyo provides a powerful yet simple solution to maximize telecalling success while keeping data secure and workflows smooth.

Media

Media

No images available

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Avdor CIS

Date Founded

2010

Company Location

Israel

Company Website

www.crystalrs.com

Company Facts

Organization Name

Calliyo

Date Founded

2023

Company Location

India

Company Website

calliyo.com

Categories and Features

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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