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What is CuServly?

The CuServly AI chatbot for customer service is engineered to support communication in 95 languages and is specifically designed to meet the unique requirements of your business, making it an exceptional AI-powered solution for client assistance. With a few straightforward clicks, you can develop and train a natural language chatbot that can seamlessly manage any customer inquiry. CuServly grants you comprehensive authority over the chatbot's knowledgebase, allowing for personalization of key features like the logo, color scheme, avatar, chatbot name, welcome message, and fallback responses for when the bot encounters insufficient information. You can enhance your chatbot’s capabilities by using specific website URLs or file content as data sources, which helps it accumulate relevant information. By inputting a URL (like a FAQ page) or uploading a range of data files (such as PDF, DOC, TXT, XLS, PPT, or CSV formats), you can significantly improve the chatbot's accuracy in addressing customer queries. The more detailed the content you provide, the better the chatbot's performance will be in delivering precise responses. Furthermore, CuServly allows you to oversee the chatbot’s knowledgebase via a user-friendly interface, where you can effortlessly add, alter, or delete data units as necessary to maintain an optimized customer support experience. This extensive level of customization and adaptability ensures that CuServly becomes an essential asset for any company aiming to improve their customer engagement. Ultimately, the platform not only enhances efficiency but also fosters a more personalized interaction between businesses and their customers.

What is Chatling?

Transform your business operations with AI-powered chatbots that are specifically crafted to enhance customer satisfaction, boost sales, provide instant replies, and save your precious time—no coding expertise needed. For effective training of the chatbot, you can feed it a variety of resources such as links to your website or sitemap URLs, upload files in formats like PDF, Word, and TXT, or even manually input data, enabling the incorporation of multiple information sources. The chatbot will leverage all the materials supplied to undergo self-training, ensuring it is well-equipped. By integrating your unique business data, including content from your website and knowledge bases, the chatbot can efficiently tackle customer inquiries and resolve issues quickly. This functionality guarantees that customer questions receive accurate and prompt answers, thereby significantly reducing the workload on your customer support team, allowing them to concentrate on more intricate challenges. Consequently, this culminates in a more efficient and seamless customer service process, ultimately enhancing the overall customer experience. Additionally, as the chatbot continues to learn and adapt over time, its effectiveness will only increase, providing long-term benefits for your business.

Media

Media

Integrations Supported

Microsoft Word
OpenAI
Axis LMS
CSS
Chatlease
GPT-3.5
GPT-4
Google Cloud Platform
JavaScript
Microsoft Excel
Microsoft PowerPoint
PrestaShop
Shopify
Squarespace
Wix
WordPress

Integrations Supported

Microsoft Word
OpenAI
Axis LMS
CSS
Chatlease
GPT-3.5
GPT-4
Google Cloud Platform
JavaScript
Microsoft Excel
Microsoft PowerPoint
PrestaShop
Shopify
Squarespace
Wix
WordPress

API Availability

Has API

API Availability

Has API

Pricing Information

€29 per month
Free Trial Offered?
Free Version

Pricing Information

$15 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

CuServly

Company Website

www.cuservly.com

Company Facts

Organization Name

Chatling

Company Website

chatling.ai/

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

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