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What is Customer Alliance?
Established in Berlin in 2009, Customer Alliance has since partnered with numerous chain and independent hotels globally, supported by a dedicated team of over 90 staff members. Their collaboration focuses on enhancing online reputations and boosting revenue for these establishments. One of their standout solutions enables hotels to gather, share, analyze, and report guest reviews from various online platforms. By utilizing this tool, hotels gain valuable insights into their operational performance. Consequently, this understanding helps them to cater more effectively to their guests' needs, ultimately leading to increased financial success. The impact of Customer Alliance's offerings is profound, as they empower hotels to thrive in a competitive market.
What is Cendyn Guestrev?
Maximize your revenue potential with Guestrev, a comprehensive solution designed to enhance profits across all areas of your business through rules-based automation that provides the level of oversight revenue managers desire.
Gain a complete and strategic understanding of your property’s revenue and profit streams, tailored specifically to your hotel with up to nine distinct categories of ancillary revenue.
Guestrev facilitates dynamic pricing recommendations based on room type and market segment, allowing you to set prices for each room type independently of overall demand by considering various influencing factors.
With Guestrev, you can accurately assess the true revenue potential of your guests at the segment level, gaining insights into their purchasing willingness, distribution costs, and overall profitability during their stay.
Make informed forecasts, implement pricing strategies with confidence, and respond swiftly to market changes.
By synchronizing your Property Management System (PMS) data with Guestrev in real time, you ensure access to the most precise and comprehensive view of your financial data. Additionally, this integration allows for more informed decision-making, ultimately driving sustained growth in your revenue streams.
Media
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Integrations Supported
ALICE
Avvio
Clarity Hotel Manager
Clock PMS+
Delphi
GuestCentrix
IQware
Kaleris
Marigold Engage
Maropost Marketing Cloud
API Availability
API Availability
Pricing Information
79.00€ / month
Free Trial Offered?
Pricing Information
Pricing not provided
Supported Platforms
SaaS
Supported Platforms
SaaS
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Webinars
Online Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
CA Customer Alliance GmbH
Date Founded
2009
Company Location
Germany
Company Website
www.customer-alliance.com/en
Company Facts
Organization Name
Cendyn
Date Founded
1996
Company Location
United States
Company Website
go.cendyn.com/sourceforge/guestrev
Categories and Features
Reputation Management
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
Categories and Features
Dynamic Pricing
Not specified
Revenue Management
Competitor Analysis
Dynamic Pricing
For Hospitality Industry
Inventory Control
Price Optimization
Recommendation Engine