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Ratings and Reviews 3 Ratings
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What is Customer Empowerment Exchange (CEX)?
Develop a social media platform designed to link potential buyers with existing users, allowing for the exchange of insights about products through their preferred communication methods. This innovative platform should empower prospective customers to connect with a broad network of influencers while obtaining detailed product information directly from brand representatives. To improve customer support, streamline the process to a single click, making help from knowledgeable customer service agents readily available without the need for direct human interaction. Create a community of verified customers who are rewarded for their active participation through a loyalty program, which will enhance engagement within the community. Implement targeted marketing strategies to effectively capture bottom-of-the-funnel leads, thereby increasing conversion rates significantly. The Customer Empowerment Exchange aims to connect potential customers' questions, concerns, and doubts with the most appropriate sources for answers and support, ultimately boosting their confidence in the purchasing process. By achieving this, the platform not only meets customer demands but also fosters a strong sense of community and trust among its users while enabling ongoing dialogue and collaboration.
What is Bettermode?
Bettermode is a customizable online community platform that leverages cloud technology to facilitate connection, engagement, and user retention for branded communities. This innovative software enables users to interact and communicate under your brand, allowing them to create articles, pose questions, provide answers, conduct polls, and participate in various forms of content sharing. With our versatile community platform, you can utilize native widgets, additional widgets, and API capabilities to foster engaging, habit-forming online communities.
The unique value Bettermode offers to clients is highlighted by several key features:
- A fully customizable community platform that lets you design your community site to suit your vision.
- Complete adaptability to align with your brand's guidelines and the navigation structure of your main website or product.
- The option to enhance the customer journey by incorporating community experiences with embedded widgets.
- A comprehensive API store along with an app store, offering a variety of tools like the SEO App, virtual coins App, social login, and many others.
- Over 20 integrations with leading third-party applications, including Zapier, to streamline operations and enhance functionality.
By leveraging these elements, Bettermode empowers brands to create vibrant online communities that truly resonate with their users.
Integrations Supported
Activepieces
Easyflow
Evidence
Facebook
Google Analytics
Google Calendar
Integrately
Intercom
KonnectzIT
Lasso Moderation
Integrations Supported
Activepieces
Easyflow
Evidence
Facebook
Google Analytics
Google Calendar
Integrately
Intercom
KonnectzIT
Lasso Moderation
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$599
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Kinger Analytics
Company Location
United States
Company Website
kingeranalytics.com/products
Company Facts
Organization Name
Bettermode
Date Founded
2018
Company Location
Canada
Company Website
bettermode.com
Categories and Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
Categories and Features
Community
Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Social Networking
Activity / News Feed
Advertising Management
Blogs
Data Security
Event Management
Group Management
Media Library
Privacy Options
Real-time Chat
Social Media Integration
Social Media Tagging
User Profiles