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What is DAC Reputation Management?

Managing online reviews can be a daunting, time-consuming, and expensive task for businesses with multiple locations. The challenge lies in monitoring numerous review platforms and handling a constant stream of feedback, making it feel nearly impossible to keep everything organized. The DAC Reputation Management platform offers a straightforward solution for brands with various outlets, allowing them to quickly pinpoint problems, implement corrective measures, and evaluate performance across all locations. This comprehensive tool provides an efficient way to oversee, manage, analyze, and counteract negative reviews, while also encouraging the visibility of positive comments. Users can conveniently monitor and reply to reviews across major online sites like Google, Yelp, Facebook, and TripAdvisor without the need to navigate each platform individually. By utilizing pre-filled response templates, businesses can optimize their review management strategy, conserving essential time and resources over time. Ultimately, this effective system not only boosts customer interaction but also significantly enhances the overall reputation of the brand, fostering loyalty and trust among its clientele.

What is Clariv?

Clariv is an all-in-one AI-powered reputation intelligence and social media management platform that helps organizations understand customer emotions and strengthen their digital presence. The system collects and analyzes reviews from more than 80 online platforms, including major sites like Google, Yelp, Facebook, and TripAdvisor. Using advanced natural language processing, Clariv detects nuanced emotions such as satisfaction, frustration, concern, or delight within customer feedback. Reviews and messages are automatically sorted and tagged by relevant categories including service quality, pricing issues, wait times, and staff interactions. This automation significantly reduces manual effort while increasing sentiment precision and operational awareness. The platform also provides unified social media management, enabling users to create content once and schedule it across 15+ networks from a single dashboard. A centralized calendar keeps messaging aligned across teams and locations. Smart alerts notify businesses of negative trends or unusual sentiment drops before they escalate into larger problems. Predictive analytics further enhance decision-making by forecasting potential churn risks and emerging issues. Built-in collaboration workflows make it easy for teams to respond quickly and maintain consistent brand communication. With over 50 integrations, Clariv connects smoothly to existing CRM and marketing tools without complicated setup. By combining AI-driven review intelligence, social publishing, and actionable insights, Clariv empowers businesses to reduce churn, improve customer satisfaction, and drive sustainable revenue growth.

Media

Media

No images available

Integrations Supported

Facebook
Tripadvisor
Yelp

Integrations Supported

Facebook
Tripadvisor
Yelp

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

DAC Groupo

Date Founded

1972

Company Location

United States

Company Website

www.dacgroup.com/local-marketing-platforms/reputation-management/

Company Facts

Organization Name

Clariv

Date Founded

2025

Company Location

United States

Company Website

www.clariv.ai/

Categories and Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Categories and Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

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