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What is DDI System?

Outstanding customer service tools consist of various components including activities, communications, statuses, and sales histories. By using shared calendars, your team can maintain synchronization on related transactions, manage tasks effectively, and keep detailed activity logs. This platform showcases a top-tier webstore that guarantees secure credit card and account payment processing. You can effortlessly review project quotes and utilize a Product Information Management (PIM) system to manage detailed product content, thereby crafting a seamless shopping experience for your customers. Essential sales tools are accessible on your smartphone or tablet with touch-screen functionality, allowing you to access ERP data from nearly any location at any moment. Additionally, you can adjust orders and quotes, add new customers or products, monitor both open and settled receivables, and facilitate online invoice payments. Inform ERP serves as an all-encompassing solution specifically designed for wholesale distributors, offering advanced tools aimed at improving forecasting and accuracy. With the fastest POS system available in the industry, your sales counter can achieve heightened efficiency. Moreover, you gain comprehensive control and insight into your warehouse operations, leading to better management and enhanced productivity. The combination of these tools not only increases operational efficiency but also significantly enriches the customer experience, ultimately fostering customer loyalty and satisfaction.

What is Canals?

Canals represents a cutting-edge operating platform driven by artificial intelligence, designed specifically for wholesale distributors to optimize the most labor-intensive aspects of sales, customer service, accounting, and purchasing. This innovative system proficiently transforms unstructured customer inquiries—ranging from emails and PDFs to spreadsheets, handwritten notes, and voicemails—into structured quotes or sales orders that can be quickly reviewed and integrated into ERP systems. Utilizing advanced AI technology, Canals effectively deciphers customer intent, connects requested items with product catalogs, and independently generates comprehensive and accurate orders, thus eliminating the burdensome tasks of manual data entry and product searches. By encompassing the complete range of revenue and operational processes, Canals enables teams to respond more swiftly to customer demands, improve quote turnaround times, and increase win rates while concurrently reducing errors and product returns. Additionally, the platform continuously evolves by assimilating insights from user interactions, customer preferences, and historical data, guaranteeing that it adapts to the dynamic requirements of its users. Ultimately, Canals not only streamlines workflows but also significantly enhances the overall operational efficiency of wholesale distribution, contributing to a more responsive and effective business environment. This adaptability ensures that wholesale distributors remain competitive in an ever-changing market landscape.

Media

Media

Integrations Supported

Conexiom
StockIQ
TDF CRM
White Cup BI

Integrations Supported

Acumatica Cloud ERP
Bizowie ERP
Epicor Eclipse
Epicor Prophet 21
Front
Infor CloudSuite Distribution
Infor Distribution SX.e
Infor M3
KoreInside
Microsoft Dynamics 365
Microsoft Outlook
Microsoft Teams
RingCentral RingEX
SAP S/4HANA
Salesforce
Zoho CRM

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Windows
On-Prem

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Advantive

Date Founded

2022

Company Location

United States

Company Website

www.advantive.com/brands/ddi-system/

Company Facts

Organization Name

Canals

Company Location

United States

Company Website

www.canals.ai/

Categories and Features

Distribution

Barcoding / RFID
Import / Export Management
Inventory Management
Order Management
Purchasing
Returns Management
Sales Forecasting
Shipping Management
Warehouse Management

Distribution ERP

Not specified

ERP

Not specified

Categories and Features

AI Manufacturing

Not specified

Distribution

Not specified

Manufacturing

Not specified

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DDI System Reviews & Ratings

DDI System

Advantive