Ratings and Reviews 4 Ratings

Total
ease
features
design
support

Ratings and Reviews 3 Ratings

Total
ease
features
design
support

Alternatives to Consider

  • Intulse Reviews & Ratings
    142 Ratings
    Company Website
  • VirtualPBX Reviews & Ratings
    143 Ratings
    Company Website
  • Datagate Telecom Billing Reviews & Ratings
    11 Ratings
    Company Website
  • 3CX Reviews & Ratings
    1,130 Ratings
    Company Website
  • Phone.com Reviews & Ratings
    5 Ratings
    Company Website
  • ULTATEL Reviews & Ratings
    95 Ratings
    Company Website
  • CallHub Reviews & Ratings
    422 Ratings
    Company Website
  • TollFreeForwarding Reviews & Ratings
    3,083 Ratings
    Company Website
  • CallTools Reviews & Ratings
    457 Ratings
    Company Website
  • CallShaper Reviews & Ratings
    25 Ratings
    Company Website

What is DID Global?

DID Global provides top-notch, efficient premium IP telephony solutions designed for both business and personal use, enabling rapid scalability and significant savings on advertising expenses while driving sales growth. Our clients benefit from competitive pricing, as we adhere to the principle that "price reflects quality." By choosing local operators, you can reduce your advertising costs by up to 60%, and utilizing a prestigious local number fosters greater trust among your clients. We prioritize high-quality and reliable communication channels, ensuring that if you experience a connection loss, you can quickly switch to an alternate provider thanks to our channel redundancy. This guarantees seamless communication with your customers, allowing your business to operate without interruptions. Furthermore, we proudly extend our exceptional services to clients across more than 150 countries. Our commitment to quality and customer satisfaction sets us apart in the competitive telephony market.

What is ConneXio?

Introducing ConneXio Cloud, an all-encompassing platform designed for Unified Communications as a Service (UCaaS), customer engagement, and workforce management that combines simplicity with efficiency. This comprehensive suite offers a range of communication and management tools including AI-driven voice recognition IVRs, omni-channel support, voicemail and call menu builders, VoIP web phones, and CRM integration. Additionally, it features UCaaS/CCaaS capabilities, a predictive dialer, as well as options for BPO and outsourcing. Tailor the specific solutions you need to connect with customers throughout their entire journey via their preferred communication channels, no matter where they are located globally. Deliver a luxurious, VIP experience that is so seamless and proactive that it will leave your customers feeling as though you can anticipate their every need. With features like real-time analytics and reporting, custom-tailored solutions, and cutting-edge AI and machine learning technologies, paired with an industry-leading VoIP network, ConneXio Cloud empowers businesses to enhance customer interactions like never before. Elevate your service standards to ensure customer satisfaction and loyalty in every engagement.

Media

No images available

Media

Integrations Supported

monday.com
APRO CRM
Agile CRM
ClickUp
Google Docs
HubSpot CRM
HubSpot Customer Platform
HubSpot Meetings
HubSpot Operations Hub
Jira Align
Jira Service Management
NetHunt CRM
Pipedrive
Salesforce
Shopify
Zapier Canvas
Zendesk
Zoho CRM Plus
sticky.io

Integrations Supported

monday.com
APRO CRM
Agile CRM
ClickUp
Google Docs
HubSpot CRM
HubSpot Customer Platform
HubSpot Meetings
HubSpot Operations Hub
Jira Align
Jira Service Management
NetHunt CRM
Pipedrive
Salesforce
Shopify
Zapier Canvas
Zendesk
Zoho CRM Plus
sticky.io

API Availability

Has API

API Availability

Has API

Pricing Information

$10/users
Free Trial Offered?
Free Version

Pricing Information

$29.99
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

DID Global

Date Founded

2019

Company Location

United Kingdom

Company Website

www.didglobal.biz

Company Facts

Organization Name

ConneXio

Date Founded

2014

Company Location

United States

Company Website

www.connexiocloud.com/connexio-cloud-free-trial/

Categories and Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Categories and Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Popular Alternatives

Popular Alternatives

Wavetel Reviews & Ratings

Wavetel

Wavetel Business LTD