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What is Data Collection Core?
The Data Collection Core, developed by Iotsmart, is an innovative software solution designed for the efficient real-time collection of data from OPC Servers and a variety of devices, processing this information while enabling simultaneous output to multiple storage solutions to consolidate data from all connected devices in a single, centralized hub. It can be deployed in either cloud environments or on-premises settings, utilizing options such as Azure IoT Edge, AWS IoT Edge, or virtual machines configured with containers. This versatility guarantees accurate data acquisition directly from sensors while seamlessly interfacing with OPC UA and HTTPS outputs, facilitating the integration of numerous devices with performance levels that exceed traditional client solutions. Furthermore, the system is equipped with server redundancy for both OPC UA and MQTT, which enhances reliability and ensures continuous operation. Our dedicated team of IoT experts is readily available to offer assistance, providing troubleshooting support and customized customer service to improve your overall experience. By allowing us to manage your digital solutions, you can focus on effectively operating your business without distractions. The entire system is conveniently packaged using Docker images, which simplifies deployment across various cloud platforms, including Azure and AWS, and guarantees both flexibility and scalability for your operations. This comprehensive approach enables businesses to harness the full potential of their IoT infrastructure.
What is AppHelp?
As customers navigate their digital journeys, they encounter diverse support needs. Position yourself as a trusted advisor by delivering training solutions that ease the transition to new services or improve current offerings with ongoing assistance. By outsourcing your productivity support tasks, you can focus on your core business goals tied to digital transformation. AppHelp offers a comprehensive suite of migration, onboarding, and continuous support services that enable you to meet and exceed the expectations set by Microsoft and Google’s Cloud Partner Programs. Help your small and medium-sized business clients lower their on-site IT costs with a solid Help Desk solution that can effectively diagnose and resolve issues across a range of platforms, from cloud applications to networking devices and computers. Empower your business clients to take part in the intelligent revolution by providing all-encompassing IoT solutions that integrate devices, applications, and consistent support. Furthermore, AppHelp extends remote assistance for security systems, access control, audio/visual equipment, and an extensive range of other technology needs, ensuring comprehensive coverage for your clients. By providing such a wide array of support services, you not only build stronger relationships with your customers but also significantly improve their overall satisfaction and success in the digital landscape. Ultimately, this commitment to exceptional support will differentiate your business from competitors and solidify your reputation as a leader in the field.
Integrations Supported
Adobe Advertising Cloud
Amazon Web Services (AWS)
AppDirect
AppWise
BlueSnap
Cisco Secure Cloud Analytics
Coveo
G2
Google Cloud Platform
Google Workspace
Integrations Supported
Adobe Advertising Cloud
Amazon Web Services (AWS)
AppDirect
AppWise
BlueSnap
Cisco Secure Cloud Analytics
Coveo
G2
Google Cloud Platform
Google Workspace
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
IoTSmart
Company Location
Mexico
Company Website
iotsmart.io
Company Facts
Organization Name
AppDirect
Date Founded
2009
Company Location
United States
Company Website
www.appdirect.com/products/apphelp
Categories and Features
IoT
Application Development
Big Data Analytics
Configuration Management
Connectivity Management
Data Collection
Data Management
Device Management
Performance Management
Prototyping
Visualization
Categories and Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management