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What is AT&T Office@Hand?
A comprehensive cloud-based solution provides a range of communication tools, including voice, fax, text messaging, and both audio and video conferencing, which significantly boosts employee productivity whether they are at their desks or telecommuting. This platform facilitates seamless connectivity across various devices such as smartphones, tablets, softphones, or desktop IP phones, thus enhancing customer interaction capabilities. By consolidating calls through a single phone number, organizations can more efficiently direct incoming inquiries to the right team members, simplifying the process for clients trying to connect. The system also comes equipped with features like instant local numbers, toll-free lines, internet faxing, and customizable services based on the time of day. Moreover, it integrates video meetings and collaborative online tools, allowing businesses to bypass the usual expenses related to maintenance, software upgrades, installation, and support that come with conventional systems. This intuitive communication platform allows companies to prioritize customer service over juggling multiple communication tools and channels. With the option to maintain up to three unique business numbers—one primary local number, one toll-free number, and an additional local number specifically for faxing—organizations can significantly enhance their availability and outreach. Ultimately, this cohesive service not only streamlines communication but also contributes to improved overall operational effectiveness, allowing businesses to thrive in a competitive landscape. Additionally, as teams become more mobile, the flexibility provided by this platform is essential for adapting to modern work environments.
Integrations Supported
API Availability
API Availability
Pricing Information
$8 per month
Free Version
Pricing Information
$25.40 per month
Supported Platforms
SaaS
Supported Platforms
SaaS
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
Training Options
Documentation Hub
Online Training
On-Site Training
Company Facts
Organization Name
Complexity Intelligence
Company Location
United States
Company Website
www.dataknowl.com
Company Facts
Organization Name
AT&T
Date Founded
1983
Company Location
United States
Company Website
www.business.att.com/products/office-at-hand.html
Categories and Features
Help Desk
Email Integration
Real-time Chat
Self Service Portal
Categories and Features
Audio Conferencing
Not specified
Business Phone Systems
Not specified
Business VoIP
Not specified
Cloud PBX
Not specified
Employee Communication Tools
Not specified
Internal Communications
Not specified
Online Fax
Not specified
Remote Work
Not specified
Team Communication
Not specified
Unified Communications
Not specified
Video Conferencing
Not specified
Web Conferencing
Not specified