Ratings and Reviews 12 Ratings
Ratings and Reviews 3 Ratings
What is Datagate Telecom Billing?
Datagate provides a software-as-a-service and telecom billing solution tailored for managed service providers (MSPs) that offer unified communications as a service (UCaaS) VoIP, as well as mobile voice and data solutions. It seamlessly integrates with various widely-used software platforms favored by MSPs, such as ConnectWise Manage and QuickBooks, ensuring a smooth operational flow. In addition to billing, Datagate and its partners are equipped to manage all aspects of telecom tax and compliance requirements effectively. This comprehensive approach allows MSPs to focus more on their core business while leaving the complexities of billing and compliance to experts.
What is ConneXio?
Introducing ConneXio Cloud, an all-encompassing platform designed for Unified Communications as a Service (UCaaS), customer engagement, and workforce management that combines simplicity with efficiency. This comprehensive suite offers a range of communication and management tools including AI-driven voice recognition IVRs, omni-channel support, voicemail and call menu builders, VoIP web phones, and CRM integration. Additionally, it features UCaaS/CCaaS capabilities, a predictive dialer, as well as options for BPO and outsourcing. Tailor the specific solutions you need to connect with customers throughout their entire journey via their preferred communication channels, no matter where they are located globally. Deliver a luxurious, VIP experience that is so seamless and proactive that it will leave your customers feeling as though you can anticipate their every need. With features like real-time analytics and reporting, custom-tailored solutions, and cutting-edge AI and machine learning technologies, paired with an industry-leading VoIP network, ConneXio Cloud empowers businesses to enhance customer interactions like never before. Elevate your service standards to ensure customer satisfaction and loyalty in every engagement.
Integrations Supported
Alternative Payments
Autotask PSA
Avalara
Bandwidth
Brightlink Voice
CCH SureTax
CereTax
ConnectBooster
API Availability
API Availability
Has API
Pricing Information
Set up fee plus monthly based on usage
Pricing Information
$29.99
We have custom-tailored solutions for every business. Contact our team today so we can build a custom-tailored solution specific for your business' needs!
Free Trial Offered?
Supported Platforms
SaaS
Supported Platforms
SaaS
Android
iPhone
iPad
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
24 Hour Support
Training Options
Documentation Hub
Webinars
Online Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Datagate Innovation
Date Founded
2015
Company Location
United States
Company Website
www.datagate-i.com
Company Facts
Organization Name
ConneXio
Date Founded
2014
Company Location
United States
Company Website
www.connexiocloud.com/connexio-cloud-free-trial/
Categories and Features
Billing and Invoicing
Billing Portal
Contact Database
Customer Portal
Customizable Invoices
Invoice History
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Recurring/Subscription Billing
Tax Calculator
Billing and Provisioning
Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Rating
Self Service Portal
VoIP
Business VoIP
Unified Communications
Finance
Not specified
Payment Processing
Online Payments
Recurring Billing
Recurring Billing
Customer Portal
Discount Management
Invoice History
Multi-Currency
Multi-Period Recurring Billing
Payment Processing
Subscription Billing
Telecom Billing
Not specified
Telecom Expense Management
Billing for Data
Billing for Voice
Fixed Line Compatibility
Internal Cost Allocation
Usage Reporting
Telephony
VoIP
Voice & Data Integration
Utility Billing
Billing & Invoicing
Customer Management
Electricity
Metered Billing
Natural Gas
Non-Metered Billing
Online Payment Processing
Rate Management
Water
Categories and Features
AI Call Center
Not specified
AI Dialers
Not specified
Auto Dialer
Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Call Forwarding
Not specified
Call Monitoring
Not specified
Chatbot
Call to Action
Human Takeover
Ready-made Templates
Social Media Integration
Cloud PBX
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing
Contact Center as a Service (CCaaS)
Not specified
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Live Chat
IVR
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail
Predictive Dialer
Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management
Sales Dialers
Not specified
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Predictive Dialer
Telemarketing Management
VoIP