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What is Datos Health?

Datos Health offers an open platform that combines monitoring, care, and engagement to provide hybrid care solutions tailored to various acuity levels and scenarios. Clinicians have the flexibility to swiftly implement and personalize programs, select compatible devices for their workflows, and seamlessly connect with any electronic medical record system. In our Design Studio, workflows can be modified to align with specific protocols, enabling the creation of remote care programs from the ground up or utilizing established protocols from reputable healthcare organizations. These tailored workflows are transformed into patient CareApps that gather biometrics and patient-reported outcome measures, deliver self-care recommendations and curated information, trigger alert notifications for the care team, and support virtual consultations. This advancement in workflow automation simplifies processes for both patients and healthcare professionals, enhancing the overall care experience. Ultimately, the platform empowers clinicians to focus more on patient care while minimizing administrative burdens.

What is Daisee?

Daisee creates innovative technology designed to provide profound insights into the behavioral, emotional, and commercial interactions of customers. Utilizing a groundbreaking digital quality scorecard, Daisee automatically evaluates every customer interaction, pinpointing quality assurance challenges that necessitate human attention in critical aspects like compliance, communication, and conduct. This advanced software enables organizations to look beyond mere words and discover the underlying emotions present in their conversations, revealing the true thoughts and feelings of customers. With its ease of deployment across various telephony systems, Daisee empowers businesses to swiftly generate value. Currently, Daisee operates globally, with services available in Australia, New Zealand, and the United States, thereby expanding its reach and enhancing customer experiences worldwide.

Media

Media

Integrations Supported

Avaya Aura
Dubber
Five9
HubSpot CRM
HubSpot Customer Platform
MiCloud Flex
MiContact Center Business
Microsoft Azure
Microsoft Dynamics SL
Oracle CPQ
Qlik Cloud Analytics
Tableau
Vonage Business
Vonage Communications APIs (Nexmo)
Zendesk Talk
Zoom
Zoom Webinars

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

$89/month
This is an all you can eat monthly charge.
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Mac

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Datos Health

Date Founded

2015

Company Location

United States

Company Website

datos-health.com

Company Facts

Organization Name

daisee

Date Founded

2017

Company Location

Australia

Company Website

www.daisee.com

Categories and Features

Assisted Living

Care Planning
Event / Activities Planning
Meal / Nutrition Management
Medical Records
Medication Tracking

Disease Management

Not specified

HIPAA Compliance

Access Control / Permissions
Audit Management
Compliance Reporting
Data Security
For Healthcare

Home Health Care

Medication Database

Patient Engagement

Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Remote Patient Monitoring

Dashboard
Data Import/Export
HIPAA Compliant
Monitoring Device Integration
Patient Engagement
Patient Portal
Patient Surveys
Reminders
Virtual Visits

Robotic Process Automation (RPA)

Analytics
Code-free Development

Telemedicine

Appointment Reminders
Chat / Messaging
HIPAA Compliant
Remote Treatment Plans
Video Conferencing

Categories and Features

AI Call Center

Not specified

AI Insurance

Not specified

Artificial Intelligence

For Healthcare
For Sales
For eCommerce
Machine Learning
Natural Language Processing
Predictive Analytics
Process/Workflow Automation

Business Intelligence

Dashboard
Data Analysis
Key Performance Indicators
Performance Metrics
Trend / Problem Indicators
Visual Analytics

Business Performance Management

Ad hoc Analysis
Dashboard
Key Performance Indicators
Predictive Analytics
Quantitative Analysis
Scorecarding

Call Center

Inbound Call Center
Outbound Call Center
Reporting/Analytics

Claims Processing

Compliance Management
Customer Management

Compliance

Compliance Tracking
HIPAA Compliance
Risk Management

Customer Communications Management

Multi-Channel Communications

Customer Experience

Analytics
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Text Analysis

Customer Service

Call Center Management
Performance Metrics
Self Service Portal

HIPAA Compliance

Compliance Reporting
For Healthcare
Remediation Management
Risk Management

Insurance Claims Management

Fraud management
Reporting

Natural Language Processing

Part-of-Speech Tagging

Patient Engagement

Appointment Scheduling

Qualitative Data Analysis

Quantitative Content Analysis
Sentiment Analysis

Quality Management

Complaint Management
Compliance Management
Risk Management
Training Management

Sales Coaching

Assessments
Goal Setting / Tracking
Performance Metrics

Telemedicine

HIPAA Compliant

Transcription

AI / Machine Learning
Natural Language Processing (NLP)

Workforce Management

Performance Appraisal

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