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What is Davisware GlobalEdge?

Optimize your operational efficiency, boost your bottom line, and drive rapid growth with GlobalEdge, the premier enterprise resource planning (ERP) solution tailored for the field service sector, including industries such as commercial food equipment maintenance, HVAC, and petroleum services. Leveraging a cohesive platform allows for enhanced customer management and service delivery through all-inclusive functionalities like service agreement tracking, scheduling, billing, purchasing, and accounting, conveniently housed in one location. The system's flexible and customizable views grant dispatchers and different departments the ability to manage job-related information, various job categories, or daily, weekly, or monthly schedules effectively. From a centralized interface, users can seamlessly coordinate recurring services with a single work order and promptly delegate tasks across the organization, ensuring that field technicians receive up-to-date information in real-time. With GlobalEdge, you not only refine your operational processes but also elevate the quality of service offered to your customers, fostering stronger relationships and satisfaction. This comprehensive approach will undoubtedly position your business for long-term success and innovation in a competitive market.

What is B2W SCHEDULE?

B2W Schedule software is designed specifically for the scheduling needs of heavy civil construction projects. It enables the effective dispatching of crews, materials, equipment, and trucks across various job sites and throughout different time periods. Employees have the ability to access, input, and manage their assignments and requirements instantaneously, enhancing communication and collaboration through role-specific visibility, ultimately aiding contractors in minimizing downtime and inefficiencies. This scheduling software is accessible on both desktop and mobile platforms, featuring drag-and-drop functionality that allows users to personalize their scheduling views. The integration of a map view helps confirm the locations of assets and enables the sending of notifications via email or SMS regarding any changes or new assignments. Furthermore, B2W Schedule can seamlessly integrate with B2W Applications, which facilitates field tracking and maintenance, thereby allowing for the real-time sharing of essential data about resource requirements, assignments, equipment status, and other critical information. This integration not only streamlines operations but also enhances overall project management efficiency.

Media

Media

Integrations Supported

Longview Tax
Microsoft 365
QuickBooks Online

Integrations Supported

B2W Estimate
B2W MAINTAIN
B2W TRACK

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

Windows

Supported Platforms

SaaS
Android
iPad
Windows

Customer Service / Support

Standard Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Davisware

Date Founded

1988

Company Location

United States

Company Website

www.davisware.com/field-service-management-software-globaledge/

Company Facts

Organization Name

Trimble

Date Founded

1978

Company Location

United States

Company Website

www.trimble.com/en/products/b2w-software

Categories and Features

Equipment Maintenance

Customer Database
Dispatch Management
Equipment Tracking
Inventory Control
Job Management
Maintenance Scheduling
Warranty Tracking
Work Order Management

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Oil and Gas

Not specified

Service Dispatch

Billing & Invoicing
Call Center Management
Customer Database
Inventory Control
Job Management
Job Tracking
Scheduling
Service History Tracking
Work Order Management

Categories and Features

Construction Scheduling

Job Scheduling
Project Scheduling
Rescheduling

Scheduling

Alerts/Notifications
Calendar Management
Employee Scheduling
Facility Scheduling
Group Scheduling
Multi-Location
Online Scheduling
Real-time Scheduling
Resource Scheduling

Service Dispatch

Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management

Subcontractor

Not specified

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