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Ratings and Reviews 329 Ratings
What is Dealer eProcess?
As online shopping continues to gain momentum, adapting to digital retailing is essential for both businesses and consumers. Our solution carefully navigates customers through every step of the buying process, starting with a soft credit pre-approval, advancing through trade-in options and loan matching, and culminating in a completed agreement where customers can choose their lenders, warranties, accessories, and applicable local taxes. This streamlined experience is tailored to boost lead generation by allowing customers to explore their options comfortably from home at their own pace. In addition, our Digital Retailing tool is designed to integrate effortlessly with all OEM feeds, keeping customers updated on the latest available rebates and incentives. Moreover, our user-friendly incentives page makes it easy for shoppers to determine their eligibility for various rebates, ultimately enhancing the personalization of their shopping experience. By adopting this comprehensive strategy for digital retailing, we not only improve customer satisfaction but also significantly increase conversion rates, ensuring that businesses can thrive in a competitive landscape. Thus, the importance of a well-structured digital retailing approach cannot be overstated in today's market.
What is CDK Global?
For five decades, CDK has been delivering innovative solutions that empower dealers to manage their operations and forge stronger connections with customers at over 15,000 retail sites throughout North America.
The CDK Dealership Xperience enhances the potential for dealers by offering a range of sophisticated solution suites that integrate smoothly with our Foundations Suite, thereby driving performance improvements.
• Foundations Suite: This is the foundational element of the platform that provides essential, built-in capabilities necessary for effectively managing all dealership workflows while ensuring an exceptional customer experience from the outset.
• Fixed Operations Suite: Recognized as the most extensive solution available, it enables dealers to cultivate customer loyalty, optimize parts and service operations, and enhance profitability.
• Modern Retail Suite: This suite minimizes friction in the buying process and elevates customer engagement and revenue by streamlining and simplifying the purchasing experience that consumers now anticipate.
• Intelligence Suite: It leverages the power of data-driven insights to enhance performance and foster customer loyalty through the use of advanced analytics, artificial intelligence, and machine learning.
In summary, CDK's comprehensive offerings are designed to address the evolving needs of dealerships and their customers, ensuring they remain competitive in a rapidly changing market landscape.
Integrations Supported
Fleet by BEEM
AutoRaptor CRM
AutoSweet
Bitesize
Dealer-FX
DealersLink
DriveCentric
Handwrytten
ImEX Online
KeyTrak
Integrations Supported
Fleet by BEEM
AutoRaptor CRM
AutoSweet
Bitesize
Dealer-FX
DealersLink
DriveCentric
Handwrytten
ImEX Online
KeyTrak
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Dealer eProcess
Date Founded
2006
Company Location
United States
Company Website
www.dealereprocess.com/best-automotive-digital-retailing-tool/
Company Facts
Organization Name
CDK Global
Date Founded
1974
Company Location
United States
Company Website
www.cdkglobal.com
Categories and Features
Categories and Features
Auto Dealer
Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration
Auto Dealer Accounting
Buy-Here-Pay-Here
Collections Management
Expense Management
Financing Management
Inventory Management
Lease-Here-Pay-Here
Parts Management
Payroll Management
Recurring Billing
Sales Management
Sales Tax Management
Service Department
Automotive CRM
Call Logging
Contact Management
Customer Support
Inventory Management
Lease Management
List Management
Marketing Automation
Product Catalog
Quotes / Proposals
Service Department Management
Showroom Management
Territory Management
Dealership Management
Accounting
Auto Dealerships
Collections Management
Contact Database
Customer Database
Document Management
Equipment Dealerships
F&I Management
Financing Management
Form Printing
Lease Management
Marine Dealerships
Online Inventory
Parts Management
Powersports Dealerships
RV Dealerships
Service Department
Trailer Dealerships
Used Car Dealerships
Website Integration