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What is DealerBuilt?

LightYear is a highly customizable, enterprise-level customer experience DMS (ceDMS) platform tailored to meet the specific operational and reporting requirements of your dealership. The seasoned professionals at DealerBuilt guarantee that your DMS implementation and hosting are handled efficiently, offering robust account management, technical support, and a suite of professional services that help maintain your system's performance and effectiveness. With an expansive partnership network and an open integration framework that imposes no additional integration costs, DealerBuilt allows you to effortlessly and securely connect LightYear DMS with your preferred top-tier solution providers, maximizing the utility of your data. Boasting over 200 partners that provide a variety of leading solutions for retail automotive, DealerBuilt is dedicated to expanding our collaborative network with cutting-edge technology providers, which empowers you to tailor your dealer technology stack to your specific needs, whether that includes sophisticated analytics or improved customer engagement tools. This level of customization not only enhances your dealership's operational efficiency but also ensures that you can maintain a competitive edge in a rapidly changing market landscape. Ultimately, the ability to adapt and integrate various technological solutions positions your dealership for sustained success and growth.

What is CommTRACK CLM?

The Crosscode CLM Platform tailored for car dealerships acts as an all-encompassing information system that facilitates timely and relevant customer interactions, allowing dealers to effectively reach out through multiple channels, including phone calls, SMS, email, and mobile apps. This innovative capability enables dealers to connect meaningfully with their clientele, cultivating vital customer loyalty that boosts Repeat, Recurring, and Referral business—a strategy essential for achieving sustainable and long-lasting growth in the industry. By ensuring that every incoming call is answered, this platform eliminates missed calls, thereby unlocking maximum business potential. Furthermore, it simplifies a range of processes such as identifying customers, sending notifications, conducting follow-ups, scheduling appointments, processing premium payments, managing logins, dispatching policies, and gathering feedback. In addition, with this system in effect, dealerships can effectively oversee service appointments and provide timely reminders for vehicle maintenance, which significantly enhances customer satisfaction and engagement. Ultimately, the platform's comprehensive features position dealerships to thrive in a competitive market by prioritizing customer needs and streamlining their operational workflow.

Media

Media

Integrations Supported

DealerVault
DriveCentric
Xtime
myKaarma

Integrations Supported

DealerVault
DriveCentric
Xtime
myKaarma

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

DealerBuilt

Date Founded

2008

Company Location

United States

Company Website

www.dealerbuilt.com

Company Facts

Organization Name

Crosscode Technologies

Date Founded

2012

Company Location

India

Company Website

www.crosscode.in/auto_soln.html

Categories and Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Categories and Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

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