DealerStar DMS vs. CDK Global

The recently formed DealerTeam has launched a fully web-based dealership management system (DMS) that is certified by manufacturers, designed to be intuitive for smaller dealerships, and scalable for larger dealer networks. This state-of-the-art DMS accommodates various languages and currencies, making it ideal for global operations, and represents a third-generation system utilizing the latest technology. Unlike older systems, DealerStar's DMS includes essential features such as in-depth reporting, payroll oversight, centralized accounting for various entities, streamlined dispatch processes, engaging dashboards, organized scheduling calendars, time tracking capabilities, parts cost averaging, labor charts, and specialized technician workstations. It has received comprehensive approval for integrations with key automotive manufacturers such as GM, KIA, VW, Honda, Chrysler, and Acura. Furthermore, this cohesive web-based solution provides a full range of services, including accounting, financial analytics, monitoring of parts and service sales, management of vehicle and parts stock, supervision of vehicle transactions, and customer relationship management, all facilitated by a relational database hosted on a web server with advanced web application technologies. As the automotive sector continues to change, this DMS equips dealerships with the tools they need to excel amidst competition, ensuring they remain relevant and successful in a fast-paced market. This innovative system represents a significant leap forward, setting a new standard for dealership management solutions.

For five decades, CDK has been delivering innovative solutions that empower dealers to manage their operations and forge stronger connections with customers at over 15,000 retail sites throughout North America. The CDK Dealership Xperience enhances the potential for dealers by offering a range of sophisticated solution suites that integrate smoothly with our Foundations Suite, thereby driving performance improvements. • Foundations Suite: This is the foundational element of the platform that provides essential, built-in capabilities necessary for effectively managing all dealership workflows while ensuring an exceptional customer experience from the outset. • Fixed Operations Suite: Recognized as the most extensive solution available, it enables dealers to cultivate customer loyalty, optimize parts and service operations, and enhance profitability. • Modern Retail Suite: This suite minimizes friction in the buying process and elevates customer engagement and revenue by streamlining and simplifying the purchasing experience that consumers now anticipate. • Intelligence Suite: It leverages the power of data-driven insights to enhance performance and foster customer loyalty through the use of advanced analytics, artificial intelligence, and machine learning. In summary, CDK's comprehensive offerings are designed to address the evolving needs of dealerships and their customers, ensuring they remain competitive in a rapidly changing market landscape.