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What is DecisionLink ValueCloud?

ValueCloud® provides a comprehensive framework and repository that effectively stores and analyzes essential customer value data, converting it into actionable insights and valuable resources for various departments within the organization, such as product management, marketing, sales, value engineering, professional services, and customer success. Recognizing customer value is vital as it signifies an important evolution in Customer Relationship Management, where genuine connections with customers rely heavily on the value they perceive. Unfortunately, current CRM systems and other business applications often fall short of the capabilities required for efficient customer value management. We believe that any organization seeking to shift towards higher value and more profitable business models must regard customer value as a key strategic asset; doing so will not only enhance competitive edge but also enrich dialogues, foster trusted advisor relationships, and ultimately lead to better business results. In prioritizing customer value management, companies can more adeptly navigate the challenges and intricacies of today's competitive markets, ensuring sustained growth and customer satisfaction in the long run.

What is Cuvama?

Cuvama represents a cutting-edge solution aimed at enhancing customer value discovery and value-driven selling, facilitating B2B teams in evolving from simple product presentations to a focus on tangible business outcomes. It effectively encapsulates your unique value proposition within a flexible framework overseen by experts, enabling every sales representative to engage in real-time, collaborative discovery sessions that link specific customer issues to measurable results. Through the use of interactive, customer-centric business cases, teams can develop ROI models together, make immediate modifications to their assumptions, and weave value discussions into every stage of the sales process. Unlike conventional static guides or standalone calculators, Cuvama operates during live interactions, supplying contextual prompts, automatically connecting pain points to relevant benefits, and ensuring seamless transitions to customer success teams to reinforce the value provided. The platform is organized around five crucial steps, capturing organizational insights, showcasing best practices, and continuously refining messaging based on deal outcomes. This ongoing enhancement not only boosts the productivity of sales teams but also cultivates a deeper comprehension of customer needs and expectations, ultimately leading to more successful sales engagements. By integrating innovative technologies and collaborative approaches, Cuvama seeks to redefine the sales landscape for B2B organizations.

Media

Media

Integrations Supported

Indent
Microsoft Dynamics 365
Salesforce

Integrations Supported

Indent
Microsoft Dynamics 365
Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

DecisionLink

Date Founded

1995

Company Location

United States

Company Website

www.decisionlink.com/products/

Company Facts

Organization Name

Cuvama

Date Founded

2022

Company Location

United Kingdom

Company Website

cuvama.com

Categories and Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Categories and Features

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