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What is DecisionLink ValueCloud?

ValueCloud® provides a comprehensive framework and repository that effectively stores and analyzes essential customer value data, converting it into actionable insights and valuable resources for various departments within the organization, such as product management, marketing, sales, value engineering, professional services, and customer success. Recognizing customer value is vital as it signifies an important evolution in Customer Relationship Management, where genuine connections with customers rely heavily on the value they perceive. Unfortunately, current CRM systems and other business applications often fall short of the capabilities required for efficient customer value management. We believe that any organization seeking to shift towards higher value and more profitable business models must regard customer value as a key strategic asset; doing so will not only enhance competitive edge but also enrich dialogues, foster trusted advisor relationships, and ultimately lead to better business results. In prioritizing customer value management, companies can more adeptly navigate the challenges and intricacies of today's competitive markets, ensuring sustained growth and customer satisfaction in the long run.

What is DIVACS?

Our B2B SaaS platform transforms the customer journey and lifecycle management by enabling you to identify your ideal customer profiles, effectively close deals, and elevate your business growth to exceptional levels. Utilizing our sophisticated tools for generating and mapping value drivers, your sales team can prioritize high-potential prospects, which dramatically shortens the time required to finalize agreements. Enhance your collaboration with vendors for a comprehensive understanding of value realization, which helps uncover hidden opportunities and fosters stronger, more profitable partnerships. Take advantage of our agile value analysis solution, tailored to your organization, to improve planning precision and deliver vital insights into competitive positioning and customer/vendor comparisons, ensuring ongoing growth. Our expertise in customer/vendor maturity curves, combined with ICP/IVP analysis and journey mapping, allows you to attain a richer understanding of your business environment. As we pioneer a groundbreaking approach to link buyers with vendors, we are dedicated to assisting you in maximizing the potential of your business connections. This innovative approach not only streamlines processes but also establishes enduring value in the marketplace, thereby positioning your company for long-term success. Ultimately, by embracing these strategies, you will be well-prepared to adapt to market changes and capitalize on emerging opportunities.

Media

Media

Integrations Supported

Indent
Microsoft Dynamics 365
Salesforce

Integrations Supported

Indent
Microsoft Dynamics 365
Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

DecisionLink

Date Founded

1995

Company Location

United States

Company Website

www.decisionlink.com/products/

Company Facts

Organization Name

DIVACS

Date Founded

2023

Company Location

United States

Company Website

www.divacs.com

Categories and Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Categories and Features

Sales Enablement

Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management

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