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What is DeepConverse?

Leverage your knowledge resources to automate as much as 80% of incoming requests with remarkable efficiency. By consistently improving knowledge articles, you can provide precise and captivating responses that enhance the user experience significantly. Employ Generative AI to effortlessly tap into your existing knowledge base, ensuring smooth integration with current backend systems. Facilitate a seamless transition to human agents during conversations while enabling the sharing of images, articles, and external links. Simplify intricate support scenarios and enhance self-service options, all while adhering to compliance in processes and onboarding new users effectively. At DeepConverse, we strive to empower exceptional customer service and support through our advanced AI-driven platform. We go beyond traditional chatbots to present a holistic AI and automation solution that not only addresses inquiries but also amplifies automation capabilities, thus boosting customer engagement and satisfaction. Our AI chatbots are specifically designed for customer service, IT support, and multi-channel assistance, making them adaptable tools for diverse business requirements. Embrace the future of customer interaction with our groundbreaking solutions that emphasize both efficiency and user satisfaction, paving the way for a more streamlined and responsive service experience. By prioritizing innovation, we aim to redefine the standards of customer support in an ever-evolving digital landscape.

What is Chatme.ai?

Chatme.ai offers a diverse range of chatbots tailored to the unique needs and goals of each customer. Among their products are scripting bots designed to automate simple tasks and processes, sophisticated bots that leverage natural language understanding (NLU) and machine learning to improve the interpretation of user requests, FAQ chatbots that integrate conversational and generative AI for providing contextually appropriate and personalized answers, voice-activated chatbots that enable users to engage through voice commands for a more seamless experience, and hybrid bots that blend different technologies to create effective and innovative solutions. In addition to their functional capabilities, these chatbots can effortlessly connect with customer knowledge bases, CRM systems, and other tools, thus forming a unified and efficient operational framework. This holistic integration not only optimizes workflows but also significantly boosts customer engagement and satisfaction levels, making interactions more meaningful and effective. As businesses increasingly seek to enhance their customer service, the versatility and adaptability of Chatme.ai's chatbots make them a valuable asset in today's digital landscape.

Media

Media

No images available

Integrations Supported

ChatGPT
Salesforce
Zendesk

Integrations Supported

ChatGPT
Salesforce
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$300
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

DeepConverse

Company Location

United States

Company Website

deepconverse.com

Company Facts

Organization Name

Chatme.ai

Date Founded

2017

Company Location

Russia

Company Website

chatme.ai/

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

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