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What is DeepSee?

DeepSee is redefining human leadership in the realm of automation by enabling knowledge workers to utilize AI methodologies that transform data into valuable business assets. This initiative effectively addresses real-world challenges encountered by professionals. Given that knowledge is an essential commodity, equipping subject-matter experts with robust tools to manage the overwhelming volume of information is vital for meeting corporate goals. To support this need, DeepSee introduced the Knowledge Process Automation (KPA) platform, which adeptly extracts insights from unstructured data, translates AI-driven findings into actionable operational strategies, and ensures that results lead to prompt actions for businesses. By reintegrating extensive expertise and AI functionalities back into the workforce, DeepSee empowers organizations from a variety of sectors. In the fiercely competitive environment of today, achieving superior performance necessitates more than just tracking key performance indicators; it demands a thorough understanding of trends, forecasts, and irregularities. The DeepSee platform excels at not only uncovering and processing concealed data but also converting it into vital competitive insights in real-time. This innovative approach not only streamlines the process of moving from analysis to actionable outcomes but also cultivates a more responsive and informed decision-making environment within businesses. As a result, organizations can navigate complexities with increased confidence and adaptability.

What is Daisee?

Daisee creates innovative technology designed to provide profound insights into the behavioral, emotional, and commercial interactions of customers. Utilizing a groundbreaking digital quality scorecard, Daisee automatically evaluates every customer interaction, pinpointing quality assurance challenges that necessitate human attention in critical aspects like compliance, communication, and conduct. This advanced software enables organizations to look beyond mere words and discover the underlying emotions present in their conversations, revealing the true thoughts and feelings of customers. With its ease of deployment across various telephony systems, Daisee empowers businesses to swiftly generate value. Currently, Daisee operates globally, with services available in Australia, New Zealand, and the United States, thereby expanding its reach and enhancing customer experiences worldwide.

Media

Media

Integrations Supported

Quark

Integrations Supported

Avaya Aura
Avaya Experience Platform
Dubber
HubSpot CRM
MiCloud Flex
MiCollab
MiContact Center Business
Microsoft Azure
Microsoft Dynamics SL
Salesforce
Sugar Sell
Tableau
Twilio Flex
Vonage Business
Vonage Contact Center
Zendesk
Zoom
Zoom Webinars

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$89/month
This is an all you can eat monthly charge.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

DeepSee

Date Founded

2019

Company Location

United States

Company Website

deepsee.ai/

Company Facts

Organization Name

daisee

Date Founded

2017

Company Location

Australia

Company Website

www.daisee.com

Categories and Features

Categories and Features

AI Call Center

Not specified

AI Insurance

Not specified

Artificial Intelligence

For Healthcare
For Sales
For eCommerce
Machine Learning
Natural Language Processing
Predictive Analytics
Process/Workflow Automation

Business Intelligence

Dashboard
Data Analysis
Key Performance Indicators
Performance Metrics
Trend / Problem Indicators
Visual Analytics

Business Performance Management

Ad hoc Analysis
Dashboard
Key Performance Indicators
Predictive Analytics
Quantitative Analysis
Scorecarding

Call Center

Inbound Call Center
Outbound Call Center
Reporting/Analytics

Claims Processing

Compliance Management
Customer Management

Compliance

Compliance Tracking
HIPAA Compliance
Risk Management

Customer Communications Management

Multi-Channel Communications

Customer Experience

Analytics
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Text Analysis

Customer Service

Call Center Management
Performance Metrics
Self Service Portal

HIPAA Compliance

Compliance Reporting
For Healthcare
Remediation Management
Risk Management

Insurance Claims Management

Fraud management
Reporting

Natural Language Processing

Part-of-Speech Tagging

Patient Engagement

Appointment Scheduling

Qualitative Data Analysis

Quantitative Content Analysis
Sentiment Analysis

Quality Management

Complaint Management
Compliance Management
Risk Management
Training Management

Sales Coaching

Assessments
Goal Setting / Tracking
Performance Metrics

Telemedicine

HIPAA Compliant

Transcription

AI / Machine Learning
Natural Language Processing (NLP)

Workforce Management

Performance Appraisal

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